Maureen Bisognano, President and CEO, IHI, is a prominent authority on improving health care systems, whose expertise has been recognized by her elected membership to the Institute of Medicine and by her appointment to The Commonwealth Fund’s Commission on a High Performance Health System, among other distinctions. Ms. Bisognano advises health care leaders around the world, is a frequent speaker at major health care conferences on quality improvement, and is a tireless advocate for change. She is also an Instructor of Medicine at Harvard Medical School and a Research Associate in the Brigham and Women’s Hospital Division of Social Medicine and Health Inequalities. Prior to joining IHI, she served as CEO of the Massachusetts Respiratory Hospital and Senior Vice President of the Juran Institute.
Edward H. Wagner, MD, MPH, FACP, Director, MacColl Institute for Healthcare Innovation at the Center for Health Studies, Group Health Cooperative of Puget Sound, has directed Improving Chronic Illness Care, a national program of the Robert Wood Johnson Foundation, since 1998. He and his MacColl Institute colleagues developed the Chronic Care Model, which has now been used in quality improvement programs worldwide. Dr. Wagner is Principal Investigator of the Cancer Research Network, a National Cancer Institute funded cancer research consortium of 12 HMO-based research programs. He has written two books and more than 250 publications. He serves on several editorial boards, including Health Services Research and the British Medical Journal.