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The Summit offers a wide range of offerings on today’s critical topics, from highly interactive, full-day Pre-Conference Minicourses to a wide selection of workshops during the two-day General Conference.
Sunday, March 20 
8:30 AM – 4:00 PM 
Monday, March 21 
General Conference Day One 
8:00 AM – 9:00 AM
 Keynote One: Maureen Bisognano
9:30 AM – 12:30 PM
 Learning Labs
1:30 PM – 2:45 PM
 Workshop A 
3:00 PM – 4:15 PM
 Workshop B (A workshops repeated)
4:30 PM – 6:30 PM 
 Storyboard and Networking Reception 
Tuesday, March 22 
General Conference Day Two
 8:00 AM – 9:00 AM
 Keynote Two: Edward Wagner
9:30 AM – 10:45 AM
 Workshop C
11:00 AM – 12:15 PM
 Workshop D
1:15 PM – 2:30 PM
 Workshop E (D  workshops repeated)

 ​​2011 Summit Co-Chairs

We would like to thank the International Summit Co-Chairs for their effort and commitment in developing the program for the 12th Annual International Summit on Improving Patient Care in the Office Practice and the Community.
  • Jennie Chin Hansen, CEO, American Geriatrics Society
  • Robert A. Petzel, MD, Under Secretary for Health, Veterans Health Administration
  • Edward H. Wagner, MD, MPH, FACP, Director, MacColl Institute for Healthcare Innovation at the Center for Health Studies, Group Health Cooperative of Puget Sound

All planning committee members and persons influencing the content of the International Summit program have disclosed all relevant financial relationships with any commercial interest to IHI.