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Featured Speakers

​Every year, the IHI Patient Safety Congress features speakers that engage you with their vision of how to shape safer care. See the speakers from 2019 below, and stay tuned for the 2020 speaker schedule.

Register today for the 2020 IHI Patient Safety Congress​
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Not ready to register? Save your spot and pay later.​


Jennifer Arnold, MD
Medical Director, Center for Medical Simulation and Innovative Education
Johns Hopkins All Children’s Hospital

Jennifer Arnold, MD, MSc, FAAP completed her medical degree at Johns Hopkins School of Medicine in Baltimore, MD and graduated in 2000. She attended a Pediatric Residency Program at Children's Hospital of Pittsburgh. During her fellowship in Neonatal-Perinatal Medicine, she obtained a Master's of Science in Medical Education from the University of Pittsburgh. She is Board Certified in Neonatal Medicine and is currently the Medical Director of the Simulation Center at Johns Hopkins All Children’s Hospital.

Dr. Arnold has a rare type of dwarfism called Spondyloepiphyseal Dysplasia Type Strudwick (which involved more than 30 orthopedic surgeries). She is a 4 year cancer survivor. Dr. Arnold and her husband Bill (and their children Will and Zoey) are featured on TLC's docu-drama, The Little Couple, which follows their personal and professional lives and is now in its 10th season! She has also appeared on television programs including Oprah, The Today Show, GMA, Dr. OZ, The Doctors, Wendy Williams, Anderson Cooper and CNN among others.

Dr. Arnold's keynote will focus on Harnessing Your Inner Grit to Build Resilience in Your Personal and Professional Life.​ She will:

  • ​Define what grit is and how you get it
  • Demonstrate the value of building resilience
  • Speak about how Thinking Big can help in achieving your personal and professional goals​


J.R. Martinez

Actor, retired U.S. Army Veteran
NY Times Best-Selling Author of "Full of Heart: My Story of Survival, Strength, and Spirit"​​

Jose Rene “J.R.” Martinez is an American actor, author, motivational speaker, and retired U.S. Army soldier. In March of 2003, Martinez was deployed to Iraq. In April he sustained severe burns to over 34 percent of his body when his humvee hit a roadside bomb. Since his recovery, Martinez has since become a highly sought-after motivational speaker. He has traveled around the country speaking about his experiences to corporations, veterans groups, schools and other organizations

Martinez began his acting career on the Emmy Award winning daytime drama All My Children. Since then he’s appeared on numerous television shows. Many remember best him as the season 13 champion on Dancing with the Stars. He is the author of the New York Times bestseller “Full of Heart: My Story of Survival, Strength, and Spirit”. Martinez serves as a spokesperson for Operation Finally Home, as well as for the Phoenix Society for Burn Survivors, and Glasswing International.


Patti Harvey, RN, CPHQ
Senior Vice President
Quality, Regulatory, Clinical Operations Support
Kaiser Permanente

Patti Harvey, RN, CPHQ, oversees programs that support the development and implementation of the national Medicare Clinical Care Delivery Strategy at Kaiser Permanente as well as its members’ total health. Patti also oversees National Patient Care Services and National Transplant Services.

Patti has been an employee of Kaiser Permanente since 1997 and was previously the senior vice president, Quality and Risk Management, Patient Care Services, and Clinical Operation Support, in Kaiser Permanente Southern California. In that role, she directed the programs, policies, and procedures that ensured high-quality patient care and safety to the 3 million Kaiser Permanente members in Southern California. Patti also has a long history of partnering with The Permanente Medical Groups to advance the quality of care delivery.

Trey Coffey, MD
Staff Paediatrician & Medical Officer for Patient Safety, The Hospital for Sick Children;
Associate Clinical Director,
Children’s Hospitals Solutions for Patient Safety
As a pediatric hospitalist and safety leader based at SickKids in Toronto, Trey Coffey, MD, has contributed to and led research on topics including medication reconciliation, disclosure of adverse events, handoff, and high reliability. From 2012-2017 Trey served as Associate Director of the University of Toronto Centre for Quality Improvement and Patient Safety.
Trey is currently leading SickKids’ ambitious Caring Safely campaign, aiming to dramatically reduce serious harm to patients and staff while also serving as Associate Clinical Director of Children’s Hospitals Solutions for Patient Safety, a network of over 130 children’s hospitals collaborating to eliminate preventable harm to patients and staff in children's hospitals.

Gary S. Kaplan, MD

Chairman and CEO
Virginia Mason Health System​​
Gary S. Kaplan, MD, FACP, FACMPE, FACPE, has served as chairman and CEO of the Virginia Mason Health System in Seattle since 2000. He is also a practicing internal medicine physician at Virginia Mason.
Dr. Kaplan received a degree in medicine from the University of Michigan and is board certified in internal medicine. He completed his internal medicine residency at Virginia Mason and served as chief resident in 1980 and 1981. He is a Fellow of the American College of Physicians (FACP), the American College of Medical Practice Executives (FACMPE) and the American College of Physician Executives (FACPE). He is recognized as one of the most influential physician executives in health care.
Dr. Kaplan is chair of the National Patient Safety Foundation Lucian Leape Institute and immediate past chair of the Institute for Healthcare Improvement Board of Directors.

Derek Feeley
President and CEO
Institute for Healthcare Improvement

Derek Feeley, President and CEO, Institute for Healthcare Improvement (IHI), previously served as IHI’s Executive Vice President from 2013 to 2015, during which time he had executive-level responsibility for driving IHI’s strategy to improve health and health care worldwide.

Prior to joining IHI in 2013, Mr. Feeley served as Director General for Health and Social Care in the Scottish Government and Chief Executive of the National Health Service (NHS) in Scotland. In that role he was the principal advisor to the Scottish Government on health and health care policy and on public service improvement. He also provided leadership to NHS Scotland’s 140,000 staff in their delivery of high-quality health and health care. In 2013, Mr. Feeley was made a Companion of the Order of the Bath by Her Majesty, Queen Elizabeth II, in recognition of his services to health and health care.

Presenters at the 2018 edition of the patient Safety Congress came from organizations such as:
  • Boston Children's H ospital
  • Beth Israel Deaconess Medic al Center
  • MedStar Health
  • Porter Adventist Hospital
  • Duke University
  • Cincinnati Children’s Hospital Medical Center
  • Memorial Health System
  • Signature Healthcare
  • North York General Hospital
  • UCHealth
  • Christus St. Vincent Regional Medical Center
  • Virginia Mason Medical Center
  • Johns Hopkins University
  • Vanderbilt University
Register today for the 2020 IHI Patient Safety Congress

Register Now 
Not ready to register? Save your spot and pay later.​