Care and Health for Older Adults


See how your peers surpassed challenges using improvement methods. Choose from 175+ sessions to attend, organized through 10 topics that are vital to the improvement of care.

​The Care and Health for Older Adults ​topic track is dedicated to meeting the needs of a growing population of older adults.


Pick Your Sessions Today!

Sessions at the IHI National Forum can fill to capacity. Register and select your sessions today to avoid disappointment.

Conference Sessions
Dece​m​ber 10–11​

Hospital at Home: Is Your Organization Ready?
A12, B12
This session is designed for those health systems who have an interest in learning more about Hospital-at-Home (HaH) or who are contemplating starting a program. HaH could be an important option for those interested in being an Age Friendly Health System.
Through a combination of didactic learning and interactive discussion, participants will increase their knowledge of this care model as well as exploring their organization’s readiness to adopt this model.
Delirium Reduction: Good for Older Adults and Health Systems (UCSF)
A20, B20​
An Age-Friendly Health System in one in which four evidence-based elements of care are practiced with older adults – the 4Ms of What Matters, Medication, Mentation and Mobility – that together can increase prevention, recognition and treatment of delirium.
Come learn about the UCSF journey of putting the 4Ms into practice, and learn how to champion the reliable adoption of the 4Ms in your health system.
Improving Care to Live Well with Dementia
This workshop will engage interdisciplinary teams from the U.K. and U.S. and audience members in a discussion of models of care for people with dementia in the US and UK and the results across the Triple Aim.
The discussion will address how people can make improvements at the individual, care team and organization/health system level. The discussion will be grounded in how we ask and act on What Matters to the older adult with dementia and their family caregivers.
Telemedicine Cuts Avoidable Long-Term Care Transfers to Emergency Department
Wait times are a feature of emergency departments (EDs) across the Greater Toronto Area, where Trillium Health Partners (THP) serves more than 270,000 patients in its EDs every year.
To reduce the number of ED visits from long-term care facilities and ensure patients received the attention they needed as their conditions changed, an interdisciplinary team met with stakeholders across THP ED and Silverthorn LTC to identify primary root causes for patient transfers. Interventions were initiated from August 2017 to March 2018, and corresponded with a 50 percent reduction in the number of ED visits from Silverthorn LTC to THP.
4Ms as Best Care for Older Adults: Implement & Sustain
D32, E32​
The Age-Friendly Health System (AFHS) initiative, developed an evidence-based framework to organize care. The 4Ms Framework of Age-Friendly Health Systems is based on the evidence-based pillars of What Matters, Medication, Mentation and Mobility.
In this session, you will learn lessons from inpatient hospital and ambulatory care teams putting the 4Ms into practice.

​​Pre-Conference Workshops & Excursions
Dece​m​ber 8–9​

Sunday Half-Day Workshop
Age-Friendly Health Systems: Safe Care That Matters with Older Adults
The 4Ms Framework of an Age-Friendly Health Syste​m is evidence-based and reliably implementable across health care settings.
In this session, learn about and align care with each older adult’s specific health outcome goals and care preferences including, but not limited to, end-of-life care, and across settings of care.

Monday Half-Day Workshop
Reducing Stigmas in Advance Care Planning

Advance care planning (ACP) plays important roles in clinic, inpatient, and community settings. Roles include improved length of stay, reduced mortality index, improved patient satisfaction, and increased completion of advance directives (AD).
This session will review programs to address stigmas that have resulted in more than 2000 patient conversations related to ACP and statistically significant improvements related to AD documentation, interdisciplinary team meetings, palliative care referrals, end-of-life views, and likelihood for completing an AD.