Need Help?


FAQs page

(Toll Free)
Monday – Friday
8:30 AM –​ 5:00 PM



​​​​​​​​​​​​​​​​​If you have an improvement story that is worth sharing, there is no better place than the IHI National Forum to share it. Forum attendees love to hear about the successes, challenges and key learnings of their peers. You can share your organization's and your team's improvement story by:

  • Teaching a Conference Session or a Pre-Conference Workshop
  • Presenting a Storyboard​​ in the Forum Hall
Speaking Proposals
Show your peers how improvement science methodologies created real change in the care you, your team, or your organization provides. The Call for Abstracts for the 2020 IHI National Forum will open in February 2020 and abstracts will be submitted by July 2020.
Want to be the first to know when the Call for Abstract opens? Click here to be notified.
In 2019, the IHI National Forum team was especially interested in receiving proposals on the following topics:
  • Building Improvement Capability
  • Equity
  • Improvement Science
  • Joy in Work
  • Leadership
  • Moving from Volume to Value
  • Patient Safety
  • Person-Centered Care
  • Care and Health for Older Adults​
  • Population Health

Tips for Proposal Preparation

  • Look through last year’s National Forum sessions to see the caliber of the content at this conference.
  • Use this template​ to help you prepare your proposal.
  • Submit a thoughtful, error-free description of your session.
  • Include objectives that detail what attendees will learn from you.
  • Incorporate a patient as a co-presenter.
  • Offer a take-home tool or checklist for attendees to use upon return to their home organization.
  • Showcase how quality improvement methods have led to results for you and your team.
  • Look at these tips for addressing equity​ as part of your proposal, and ​​at this action verb list to help you formulate learning objectives​​.

Storyboard Proposals
Storyboards are one of the best ways for you to demonstrate your knowledge and to meet fellow improvement science experts. The Call for Storyboards for the 2020 IHI National Forum will open in July 2020.
Want to be the first to know when the Call for Storyboards opens? Click here to be notified.
Accepted storyboards will be displayed in a designated area of the Exhibition Hall, which will be open to attendees during key periods of the IHI National Forum.​​

Need some help? Check out last year's storyboards​, or take a look at the storyboard handbook​.

Questions and Support

If you have any questions regarding speaking and story board proposals, please contact customer service at​.​