​​​​​​​​​​​​​​​​​​​​​​​​​​​​​The IHI National Forum on Quality Improvement in Health Care is a two-day meeting that brings together health care visionaries, improvement professionals, world leaders, industry newcomers, and many others looking to bring a new perspective into their work.
Attend the IHI National Forum to:
  • Bring a new perspective into your work through the stories of amazing keynote speakers
  • Gain practical knowledge on how others in health care have surpassed challenges using improvement methods
  • Meet smart, curious people who improve care in a variety of settings throughout the world
  • Take meaningful steps toward change that will save lives, prevent harm, and create joy

To build a new skill, discuss the latest papers and methods in improvement scient, or visit other improvement organizations on site, you can also attend the Pre-Conference to the IHI National Forum​.

IHI National Forum
on Quality Improvement in Healthcare
December 10–11

Early Bird Rate​ (Conference Only)
$1,250   $1,350​

​Use discount code EARLY when registering​.

Keynote Speakers​ 

Inspiring stories that will spark a new perspective into your work. Every year the IHI National Forum invites some of the top minds from around the work to speak about their vision for better healthcare.

Tarana Burke
Founder of The ‘me too.’ Movement
Social Justice Activist​

​​Tarana Burke shares the story behind the genesis of the viral 2017 TIME Person Of The Year-winning ‘me too.’ Movement, and gives strength and healing to those who have experienced sexual trauma or harassment.

A sexual assault survivor herself, Tarana is now working under the banner of the ‘me too’ Movement to assist other survivors and those who work to end sexual violence. She is now Executive Director of the 'me too.' organization. On stage, she provides words of empowerment that lift up marginalized voices, enables survivors across all races, genders, or classes to know that they are not alone, and creates a place for comfort and healing to those who have experienced trauma.


Don Berwick, MD

President Emeritus and
Senior Fellow

​​​​​​​Donald M. Berwick, MD, MPP, President Emeritus and Senior Fellow, Institute for Healthcare Improvement, is also former Admin​istrator of the Centers for Medicare & Medicaid Services. A pediatrician by background, Dr. Berwick has served on the faculty of the Harvard Medical School and Harvard School of Public Health, and on the staffs of Boston's Children's Hospital Medical Center, Massachusetts General Hospital, and the Brigham and Women's Hospital. He has also served as Vice Chair of the US Preventive Services Task Force, the first "Independent Member" of the American Hospital Association Board of Trustees, and Chair of the National Advisory Council of the Agency for Healthcare Research and Quality. He served two terms on the Institute of Medicine's (IOM's) Governing Council, was a member of the IOM's Global Health Board, and served on President Clinton's Advisory Commission on Consumer Protection and Quality in the Healthcare Industry.

Recognized as a leading authority on health care quality and improvement, Dr. Berwick has received numerous awards for his contributions. In 2005, he was appointed "Honorary Knight Commander of the British Empire" by the Queen of England in recognition of his work with the British National Health Service. Dr. Berwick is the author or co-author of over 160 scientific articles and five books. He also serves as Lecturer in the Department of Health Care Policy at Harvard Medical School.​ 


Dr. Raj Panjabi

Chief Executive Officer
Last Mile Health

Dr. Raj Panjabi is the CEO of Last Mile Health, and Assistant Professor of Medicine at Harvard Medical School and the Division of Global Health Equity at Brigham & Women’s Hospital. Raj grew up in Liberia but was forced to flee with his family when he was nine years old due to civil war. After returning to Liberia as a medical student, he co-founded Last Mile Health in 2007.

Last Mile Health partners with governments to design and scale national community health workforces to bring life-saving primary healthcare to the world’s most remote communities. Last Mile Health and its partners are also building the Community Health Academy, a global platform that leverages the power of digital technology to modernize the training of community health workers and health systems leaders.​


Derek Feeley
President and CEO
Institute for Healthcare Improvement

Derek Feeley, President and CEO, Institute for Healthcare Improvement (IHI), previously served as IHI’s Executive Vice President from 2013 to 2015, during which time he had executive-level responsibility for driving IHI’s strategy to improve health and health care worldwide.

Prior to joining IHI in 2013, Mr. Feeley served as Director General for Health and Social Care in the Scottish Government and Chief Executive of the National Health Service (NHS) in Scotland. In that role he was the principal advisor to the Scottish Government on health and health care policy and on public service improvement. He also provided leadership to NHS Scotland’s 140,000 staff in their delivery of high-quality health and health care. In 2013, Mr. Feeley was made a Companion of the Order of the Bath by Her Majesty, Queen Elizabeth II, in recognition of his services to health and health care.​


More Keynote Speakers will be added soon. Click here to be notified!

Topics and Sessions

2019 sessions will be revealed on August 12, 2019. Click here to be notified!
See how your peers surpassed challenges using improvement methods.
175+ sessions to attend, organized through 10 topics that are vital to the improvement of care.

Building Improvement Capability
Embedding a culture of continuous improvement throughout a system. Last year, sessions on this topic included:
  • Integrating Continuous Improvement into EHR Design
  • Create a Culture of Daily Continuous Improvement
  • Achieve the Quadruple Aim Through a Holistic Quality Management System
  • What Differentiates Leading Organizations?
See all sessions from 2018.

Improving access and outcomes with communities that have been systematically marginalized. Last year, sessions on this topic included:
  • Addressing Social Determinants of Health
  • Dismantling Institutional Racism in Health Care
  • Exploring Disparities in Readmissions
  • Using QI to Advance Social Justice
Improvement Science
Applying concepts and tools of improvement science to drive meaningful change. Last year, sessions on this topic included:
  • How to Evaluate the Return on Investment from QI
  • Back to Basics: Essential QI Skills
  • Finding, Testing, and Scaling Promising Innovations
  • Get Creative: QI Meets Design Thinking

Encouraging new ideas, behaviors, and actions for the challenges of today. Last year, sessions on this topic included:
  • Behaviors That Drive Multi-Stakeholder Improvement Efforts
  • 5 Essential Activities for Leadership Teams
  • Designing High-Impact Value Improvement Projects
  • High-Impact Leadership: Developing Core Leaders

Patient Safety
Reducing harm and preventing mortality across the continuum of care. Last year, sessions on this topic included:
  • Improving Safety in a Volatile System
  • Managing Behavioral Issues in Medical Settings
  • Advancing Safe Care in the Home
  • RCA2: See One, Try One, Take One Home

Moving from Volume to Value
Conducting business with the mission to create sustainable healthcare value for patients. Last year, sessions on this topic included:
  • What Health Care Leaders Can Learn from Amazon
  • Flow - Avoiding Hospital Admissions and Managing Beds
  • Building a Culture of Data-Driven Cost and Quality
  • Engaging Physicians Using Value Measurement Tools

Joy in Work
Encouraging a physically and psychologically safe workplace, and appreciating the purpose behind our work. Last year, sessions on this topic included:
  • Co-Design an Environment in Which Staff Can Thrive
  • Assess Burnout, Take Action, Create Joy in Work
  • Finding and Creating Joy in Work
  • The Risks and Magic of Small Actions

Person-Centered Care
Putting people, patients, and care partners at the heart of every decision to improve care. Last year, sessions on this topic included:
  • Intelligent Kindness: The Foundation of Quality Care
  • Can a Conversation Change an Outcome of Save a Life?
  • Is Your Organization Conversation Ready?
  • Social Determinants of Health in Primary Care

Population Health
Improving outcomes for populations with diverse needs through partnerships between health systems and communities. Last year, sessions on this topic included:
  • Pathways to Population Health for Health Care
  • Practical Tools to Address Social Determinants of Health
  • Age-Friendly Healthy Systems - Improving Care for Older Adults
  • High Risk, High Reward: How Team-Based Care Helps the Most Complex Patients

Care and Health for Older Adults
Meeting the needs of a growing population of older adults. This is a new topic track for this year’s edition of the IHI National Forum on Quality Improvement in Healthcare.


Meet like-minded folks by the pool, in the lounge or at the hall.
Build relationships with smart, curious people who improve care throughout the world. Networking events give you the opportunity to network and kick back with some of your peers.


Tuesday, December​​ 10​

8:00 AM ​– 9:00 AM

9:30 AM – 10:45 AM

 10:30 AM –1:30 PM

11:15 AM –12:30 PM

12:30 PM – 1:30 PM

 1:30 PM – 2:45 PM

3:15 PM – 4:40 PM

4:40 PM – 6:30 PM

6:30 PM – 10:00 PM

Keynote One: Derek Feeley with Special Guests

A Sessions

Forum Hall Open

B Sessions


C Sessions

Keynote Tw​​​o: Tarana Burke

Storyb​oard Reception & Networking

National Forum Celebration​​​
Wednesday, December 11​​

7:00 AM – 8:00 AM

8:00 AM – 9:00 AM

9:30 AM – 10:45 AM

11:00 AM – 1:30 PM

11:15 AM – 12:30 PM

 12:30 PM – 1:30 PM

 1:30 PM – 2:30 PM


Registration & Breakfast & Special Interest Breakfasts

Keynote Three:  Dr. Raj Panjabi

D Sessions

Forum Hall Open

E Sessions


Keynote Four​​: Don Berwick, MD
Sessions will be revealed on August 12, 2019. Click here to be notified!​

CE Credits

Available credits for 2019 IHI National Forum are currently under evaluation and expected in October 2019. The 2018 edition offered a maximum of 20.25 credits for physicians, nurses, pharmacists, and certified professionals in health care quality in 2018.​

Conference Fees

December 10–11, 2019
  • $1,250 before October 2, 2019
  • Regular rate: $1350

Please note that this rate does not include access to the Pre-Conference, taking place on December 8–9, 2019.