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Continuing Education

​The feedback survey for the 2017 IHI National Forum has officially closed. If you have completed the survey and are looking to get a copy of your CE certificate, please email​

Note: To receive credits for the sessions you attended, you must have added the sessions to your registration prior to the session ending. Please ensure that your Continuing Education Type​ is accurate so that you receive the proper CE certificate. To change your registration/credit type, please contact IHI’s customer service department at 617-​301-4800 or

Attendees of the IHI National Forum will learn how to:​​​JointAccreditationLogo-Small.jpg

  • Recognize habits that support quality health care and apply the basic principles for improving them
  • Define ways to reduce suffering and improve health
  • Develop an understanding of how to transform an organization
  • Identify elements for creating a culture of change that will lead to continuous improvement 

In support of improving patient care, the Institute for Healthcare Improvement is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

The National Forum carries a maximum of 20.25 credits for physicians, nurses, and pharmacists. The Institute for Healthcare Improvement designates this live activity for a maximum of 20.25 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

​This program has been approved by the National Association for Healthcare Quality for 20.25 CPHQ continuing education hours. 

This program is Approved by the National Association of Social Workers (Approval # 886367066-6610) for 20 continuing education contact hours. In order to receive Social Worker credits for the approved sessions you have attended, you will need to sign in at Conference Information.

All National Forum sessions within the Safety track are eligible for CPPS credit. 

All National Forum Learning Labs, Quick Courses, and General Conference sessions offer ACCME, ACPE, ANCC, NAHQ, and NASW credits, with the exception of the following sessions: 

Sessions that do not offer pharmacy contact hours:
SL1, SL11, SL12, ML1, ML7, PCK, Q6, Q11, FE7, SW1, SB5, A2, A8, A13, A17, A22, A24, A30, B2, B8, B13, B17, B22, B24, B30, C4, C6, C8, C11, C12, C14, C15, C17, C19, C20, C24, C26, C29, D1, D5, D16, D18, D19, D28, E1, E5, E16, E18, E19, E28 

Sessions that do not offer nursing contact hours:
A25, B25, C24, C25, C26, D24, D26, E24, E26, SW5

Sessions that do not offer social work contact hours:
ML8, ML16, FE1, Q6, Q14, A5, A8, A13, A17, A19, A27, A28, A29, B5, B8, B13, B17, B19, B27, B28, B29, C3, C4, C5, C6, C12, C14, C15, C21, C28, C29, C30, D7, D20, D28, D29, E7, E20, E28, E29

​How to receive a certificate of credit:

​All attendees will receive an email with a link to take your surveys at the conclusion of the conference on Wednesday, December 13th. Attendees must complete the surveys within 30 days to obtain their continuing education certificate. To be eligible for a continuing education certificate, you must ensure you have selected your sessions prior to the end of each conference day. If your custom agenda is inaccurate, you will need to reach out to our customer service department at to have your agenda reset in order to take the surveys.

​Questions? Please visit our frequently asked questions page.