Mental Health & Wel Being Track

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Sessions within the Mental Health & Well Being Track aim to reduce the burden of mental and behavioral health conditions by bringing proven improvement methods and innovative approaches to health care and community settings. Specific topics include:

  • Integration of mental/behavioral health into different medical care settings
  • Care for individuals with substance use disorders and individuals with serious mental illness
  • Building quality improvement capability among mental/behavioral health providers and organizations
  • Innovative approaches to mental/behavioral health care in low-resource settings
  • Prevention and early intervention for individuals with traumatic exposures and adverse childhood events​​
Session selection is open. View all Mental Health & Well-Being sessions below or see the full program here. ​You can also view this year's 10 Forum tracks.

Mental Health & Well-Being Sessions

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Unraveling Integrated Care Success: Quality Improvement Has Impact!

Unraveling Integrated Care Success: Quality Improvement Has Impact!

How can you help behavioral health and primary care providers integrate care — even in a climate of decreased resources? Use quality improvement (QI) tools for impactful success. This session presents an experiential case study that tells the story of how a North Carolina Medicaid payer coached behavioral health professionals to apply QI capabilities in their integrated care, partnering with primary care practices. The approach to foundational education, integrated care assessment, learning collaboration, team projects, coaching, and project presentations will be featured.

After this presentation, you will be able to:

  • Understand components of the QI toolbox for integrated care
  • Demonstrate how to use one QI tool as applied to integrated care work
  • Identify three QI capability gaps in your organization
  • Select one key QI capability building idea to apply to one of your gaps
  • Create a three-step plan for testing your capability building idea

Presenters: Mark Medlin, MA, Senior Director, Healthcare Quality Systems, Vaya Health; Christina Dupuch, MSW, Chief Operating Officer, Vaya Health

Improving Behavioral Health Through Quality Improvement

Improving Behavioral Health Through Quality Improvement

East London National Health Service Foundation Trust (ELFT) is a provider of behavioral health and community health services in England and has one of the largest quality improvement programs in behavioral health in the world. This session will share ELFT’s learning from attempting to use quality improvement techniques to tackle some of the most complex quality issues in behavioral health, such as inpatient physical violence, access to community-based services, medication safety and recovery-focused, care.

After this presentation, you will be able to:

  • Develop an understanding of how quality improvement can be applied in behavioral health settings
  • Identify change ideas that might help solve complex quality issues in behavioral health care
  • Share learning and ideas about the particular strengths of behavioral health services that support the use of quality improvement techniques

Presenters: Amar Shah, MA, MBBS, MRCPsych, LLM, MBA, Associate Medical Director, East London NHS Foundation Trust; Kevin Cleary, MBChB, FRCPsych, Chief Medical Officer, East London NHS Foundation Trust ; James Innes, Pharmacist and Improvement Advisor, Associate Director for Quality Improvement, East London NHS Foundation Trust; Andy Cruickshank, RMHN, IA, Associate Director of Nursing for Quality Improvement, East London NHS Foundation Trust; Navina Evans, CEO, East London NHS Foundation Trust

When Families Design Care

When Families Design Care

For more than 15 years we have used the Institute of Medicine's (IOM’s) “10 Simple Rules” as a roadmap for transforming behavioral health care. A key strategy in this transformation is to partner with patients and their families in the design and assessment of the care. This workshop offers a case study of the Menninger Center for Brain Stimulation, where such partnerships have improved the quality of care in ways that matter most to patients and their families. Through the combination of powerful patient and family member testimonials (both live and on video) and transparent discussions of improvement data (and the tools developed to capture them), this workshop provides a practical and widely applicable model for care redesign that participants can take home and implement at their health care organization.

After this presentation, you will be able to:

  • Describe how the IOM’s “10 Simple Rules” can be used to transform behavioral health care services in order to achieve family-centered care
  • Share the powerful perspective of family members who have participated in every aspect of their loved ones’ behavioral health care experience
  • Understand the importance of and effective strategies for interprofessional collaboration when implementing family-centered care

Presenters: Justin Coffey, MD, Medical Director and Chief Information Officer, The Menninger Clinic; Tina Bullard; Ed Hinson, Vice President; Dianne Danna; Laura Rowe

Mobile App Technology Meets Collaborative Care

Mobile App Technology Meets Collaborative Care

In a world of rapidly expanding mobile technology, patients turn to mobile health applications for information and support in managing health conditions. Mobile apps targeting behavioral health can enhance patient self-management and are aligned with evidence-based interventions utilized within collaborative care models. The presenters will discuss a framework for mobile app evaluation and dissemination that was developed within a collaborative care model at a multisite primary care system located in the greater Boston area.

After this presentation, you will be able to:

  • Understand how mobile apps can enhance patient self-management
  • Identify best practices for incorporating mobile apps into collaborative care systems
  • Implement strategies for evaluating emerging mobile app technology

Presenters: Liza Hoffman, MSW, LCSW, Mental Health Care Partner Lead, C ambridge Health Alliance Somerville Hospital; Emily Benedetto, MSW, LCSW, Program Manager, Primary Care Mental Health Integration, Cambridge Health Alliance

Addiction Treatment: A Paradigm for Integration

Addiction Treatment: A Paradigm for Integration

Patients diagnosed with substance use disorder often have multiple medical and behavioral health co-morbidities. Integrated care delivery in a patient-centered medical home is an emerging "best practices" paradigm. This session will use a case study model of a large, urban, federally qualified health center to demonstrate how treating substance use can drive integration. Best practices of integration, quality improvement, community linkages, and team-based care will be demonstrated with tangible steps for participants to implement.

After this presentation, you will be able to:

  • Identify an evidence-based rationale for integrating behavioral health and medical care
  • Identify steps that participants can implement at their own institutions to improve quality and integrated care delivery
  • Develop a time line for integration at their own institutions

Presenters: Douglas Olson, MD, Vice President of Clinical Affairs, Fair Haven Community Health Center; Evelyn Cumberbatch, Director of Behavioral Health, Fair Haven Community Health Center

How Can Emergency Departments Improve Care for Patients with Behavioral Health Needs?

How Can Emergency Departments Improve Care for Patients with Behavioral Health Needs?

mergency departments frequently lack the capacity to support individuals with mental health and substance misuse disorders, over-burdening staff, raising costs for health systems, and leading to poor outcomes and experience of care for individuals and their families. Well Being Trust and IHI are partnering to develop and test a scalable, sustainable model to integrate behavioral health in the emergency department that includes upstream work with community partners to reduce demand while increasing capacity to provide services. This session will describe the synthesis of best practices and a set of key changes and measures to bring about improvements in this critical area, describe how health systems have overcome key challenges, and help participants identify a way forward for their organization.

After this presentation, you will be able to:

  • Understand the critical need for health systems to better meet patients’ behavioral health needs in the emergency department, including the imperative to engage with community partners
  • Describe best practices, core changes, and key measures to integrate behavioral health into the emergency department
  • Develop an action plan to move forward at their organization

Presenter: Mara Laderman, MSPH, Director, Innovation, IHI

Storyboard Walkaround: Strategies for Suicide Prevention

Storyboard Walkaround: Strategies for Suicide Prevention

Suicide rates in the U.S. have increased to their highest levels in nearly 30 years. Health care organizations have an essential role to play in reducing this rate in inpatient, emergency, and outpatient settings. This interactive session highlights unique strategies and specific tools deployed by four organizations to prevent suicides including timely screening and assessments, immediate community treatment, engaging patients and families, and more.

After this presentation, you will be able to:

  • Describe multiple strategies to prevent suicides in inpatient, emergency, and outpatient settings
  • Identify specific tools to support health care organizations in suicide prevention

Presenters: Mike Oneill, Improvement Leader, Executive Director, Gundersen Health System; Natasha Milijasevic, MBA, PhD, Director, Quality and Patient Safety; Pichie Carrie, PhD, Director of Ambulatory Services, Natchaug Hospital; Avram Mack, MD, Associate Chair for Quality and Safety Department of Child and Adolescent Psychiatry and Behavioral Sciences, The Children's Hospital of Philadelphia; Mara Laderman, MSPH, Director, Innovation, IHI