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Featured Speakers

Keynote One
Tuesday, December 9 from 8:00 AM - 9:00 AM

Maureen Bisognano, President and CEO, Institute for Healthcare Improvement (IHI), previously served as IHI’s Executive Vice President and COO for 15 years. She is a prominent authority on improving health care systems, whose expertise has been recognized by her elected membership to the Institute of Medicine and by her appointment to The Commonwealth Fund's Commission on a High Performance Health System, among other distinctions. Ms. Bisognano advises health care leaders around the world, is a frequent speaker at major health care conferences on quality improvement, and is a tireless advocate for change. She is also an Instructor of Medicine at Harvard Medical School, a Research Associate in the Brigham and Women's Hospital Division of Social Medicine and Health Inequalities, and serves on the boards of the Commonwealth Fund, ThedaCare Center for Healthcare Value, and Mayo Clinic Health System―Eau Claire. Prior to joining IHI, she served as CEO of the Massachusetts Respiratory Hospital and Senior Vice President of The Juran Institute.

Feeley_Derek.jpgDerek Feeley, DBA, Executive Vice President, Institute for Healthcare Improvement (IHI), is responsible for driving IHI's strategy across the core areas of patient safety; patient- and family-centered care; quality, cost, and value; population health; and improvement capability. Previously, Mr. Feeley had been Director General for Health and Social Care and Chief Executive of the National Health Service (NHS) in Scotland. He was the principal advisor to Scottish ministers on health and care issues and provided direction to the work of NHS boards in ensuring the delivery of high-quality health and health care. His 30 years in public service included two years as Principal Private Secretary to Scotland's First Minister before he moved on to work on developing a framework for service redesign in the NHS. He was a 2005-2006 Harkness/Health Foundation Fellow in Health Care Policy and spent a year in the US working with Kaiser Permanente and the Veterans Health Administration. Subsequently, he was appointed Director of Health Care Policy and Strategy, with responsibility for advising the Scottish government on all health care quality issues, and was also a leader in health care information technology.


Keynote Two
Tuesday, December 9 from 3:15 PM - 4:15 PM

Atulcrop.jpgAtul Gawande, MD, MPH, is a Professor at Harvard Medical School and the best-selling author of the books The Checklist Manifesto, Complications, and Better. His latest book, Being Mortal: Medicine and What Matters in the End, will be out in October. Dr. Gawande is a MacArthur “Genius” Fellowship winner and a New Yorker columnist — but, most of all, a physician, with a practitioner’s grasp of the everyday challenges of health care delivery. Dr. Gawande is a general and endocrine surgeon at Brigham and Women’s Hospital in Boston, and a professor in both the Department of Health Policy and Management at Harvard School of Public Health and the Department of Surgery at Harvard Medical School. He is the Executive Director of Ariadne Labs, a joint center for health systems innovation, and chairman of Lifebox, a nonprofit making surgery safer globally. He has won AcademyHealth’s Impact Award for highest research impact on health care, and is broadly known for his influential articles, two of which won him the National Magazine Award. He has written about the shift from lone-ranger physicians to teams of co-operating specialists, and the new values this shift requires. He popularized the checklist as a means of coordinating complex work in hospitals. His ideas about how to rein in health care costs while increasing efficiency and quality have transformed the national discussion of these issues. [photo: (c) Aubrey Calo]


Keynote Three

Wednesday, December 10 from 8:00 AM - 9:00 AM

RobertsRobin2014crop.jpgRobin Roberts is co-anchor of ABC’s Good Morning America (GMA). Under her leadership, the broadcast has won four consecutive Emmy Awards for Outstanding Morning Program. When not traveling around the world covering breaking news events, Roberts is at GMA’s studio in Times Square conducting interviews with a diverse group of newsmakers. Her headline-making interviews include President Barack Obama, Facebook founder Mark Zuckerberg, First Lady Michelle Obama, and NBA Superstar LeBron James.

Roberts was diagnosed with breast cancer in June 2007. Her courageous and public battle has been recognized with awards and honors from organizations around the country, including The Susan G. Komen Foundation, The Congressional Families Cancer Prevention Program, and Gilda’s Club, a non-profit organization founded by the late Joel Siegel. In March 2007, Roberts' first book, From the Heart: 7 Rules to Live By, was published.

In June 2012, five years after the start of her fight with breast cancer, Roberts announced that she was battling myelodysplastic syndrome. Roberts underwent a bone marrow transplant in September of that year -- her sister Sally-Ann was a perfect match. Roberts’ story triggered an outpouring of support from across the nation. She joined forces with Be the Match to inform the public about the need for more donors, and since her diagnosis, over 56,000 people have joined the registry. Roberts made a triumphant return to the anchor desk on February 20, 2013, five months to the day since she underwent the transplant. At the 2013 ESPYs, she was honored with the Arthur Ashe Award for the strength and courage she has displayed throughout her life and career. 

In her new memoir Everybody’s Got Something, Roberts tells the amazing story of her courageous battle against a life-threatening illness, the life lessons she continues to learn, and her inspiring return to the GMA anchor desk. Roberts graduated cum laude from Southeastern Louisiana University with a Bachelor of Arts degree in Communications.


Keynote Four
Wednesday, December 10 from 1:30 PM - 2:30 PM

Berwick_Don_2013crop.jpgDonald M. Berwick, MD, MPP, FRCP, President Emeritus and Senior Fellow, Institute for Healthcare Improvement, is also former Administrator of the Centers for Medicare & Medicaid Services. A pediatrician by background, Dr. Berwick has served on the faculty of the Harvard Medical School and Harvard School of Public Health, and on the staffs of Boston's Children's Hospital Medical Center, Massachusetts General Hospital, and the Brigham and Women's Hospital. He has also served as Vice Chair of the US Preventive Services Task Force, the first "Independent Member" of the American Hospital Association Board of Trustees, and Chair of the National Advisory Council of the Agency for Healthcare Research and Quality. He served two terms on the Institute of Medicine's (IOM's) Governing Council, was a member of the IOM's Global Health Board, and served on President Clinton's Advisory Commission on Consumer Protection and Quality in the Healthcare Industry. Recognized as a leading authority on health care quality and improvement, Dr. Berwick has received numerous awards for his contributions. In 2005, he was appointed "Honorary Knight Commander of the British Empire" by the Queen of England in recognition of his work with the British National Health Service. Dr. Berwick is the author or co-author of over 160 scientific articles and five books. He also serves as Lecturer in the Department of Health Care Policy at Harvard Medical School.​ ​