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Thank you for attending the 25th Annual National Forum on Quality Improvement in Health Care!
  • Watch (or re-watch) keynote and special interest keynote presentations here
  • Review how to receive continuing education credit information here
  • Enroll for next year's National Forum here



 Content Editor ‭[2]‬

​Why Attend the National Forum?

"I look forward to it every year...I find it an enriching event where there are many lessons to be learned — some of which I found myself implementing as soon as I got back home. In addition, it's great to be around so many like-minded individuals striving to create a better health care system."Laurence Karper, Vice Chair, Psychiatry, Lehigh Valley Health Network, Pennsylvania


"I have been inspired at the National Forums by people who improve patient safety and bring improvement science into health care.  Of course, Don Berwick inspires us all and calls us to action with his passion and insight.  In the breakout sessions, I’ve found people who share their successes and failures as they work to improve health care so invigorating." — James Shirley, PhD, Oklahoma Center for Quality Improvement, Tulsa, Oklahoma


"With all the rapid changes taking place around health care quality, I have often felt overwhelmed. Attending the National Forum is my lifeline — I always return with wonderful ideas to improve patient care at my organization." — Laurie LaFlamme, Quality Improvement Coordinator, Penobscot Valley Hospital, Maine


"I have attended the National Forum on numerous previous occasions and I have found the experience to be incredibly beneficial. In my role as a Dean overseeing health programs, I appreciate learning about the latest innovations in quality and patient safety which I am then able to integrate into our curriculum. I have also found this conference to be the foundation for my annual professional development plan." — Spencer Dickson, Lambton College, Ontario, Canada


"I just have to tell you how excited [our Medical Director] was upon her return from the IHI National Forum! She had so many new ideas for either establishing new initiatives or improving things we are already doing. She was bursting at the seams as she talked about it!" — Norma Portnoy, Executive Director of Community Health Services, Colorado


"The National Forum sparks a surge of new ideas and allows attendees to think through the whole process of change, with a focus on doing it well." — Lander Cooney, CEO, Community Health Partners, Montana


"The National Forum is excellent, a great venue to learn from the experts, catch up on what’s new, network with colleagues, and get my batteries re-charged!" — Alison L. Hong, MD, Director, Quality and Patient Safety, Connecticut Hospital Association


“As the Chief Nursing Officer, attending the National Forum is extremely valuable to improving the services that are delivered at my organization. Learning innovative and evidence-based practice from the many experts at the National Forum, I am better able to assist my organization in making the necessary changes that improve efficiency, quality, and safety. I have attended the National Forum in the past and have always been able to use the information gained during this conference to make an improvement that benefits the patients in our community.” Patricia Frank, CNO, Henry County Hospital


What You'll Learn

Participants in the 25th Annual National Forum on Quality Improvement in Health Care will learn how to:

  • Recognize habits that support quality health care and apply the basic principles for improving them

  • Define ways to reduce suffering and improve health

  • Develop an understanding of how to transform an organization

  • Identify elements for creating a culture of change that will lead to continuous improvement​


Who Should Attend

  • Front-line staff

  • Quality professionals

  • Safety professionals

  • Nurses

  • Physicians

  • Medical and health profession students

  • Leadership, including Board Members
  • ​Administrators​​
  • Nurse practitioners
  • Physicians Assistants
  • Researchers
  • Patients and Patient Advocates


Past National Forums​

24th National Forum ​December 9-12, 2012 ​Orlando, FL
23rd National Forum December 4-7, 2011 Orlando, FL
22nd National Forum December 5-8, 2010​ Orlando, FL
21st National Forum ​December 6-9, 2009 ​Orlando, FL
To view all past IHI conferences, please click here​.
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