Imagine a place where health professions students and teachers who are passionate about improving care can come together in the year’s most powerful and energizing event. That place is the Institute for Healthcare Improvement (IHI) National Forum on Quality Improvement in Health Care, taking place December 9-12, 2012, in Orlando, Florida. The National Forum draws nearly 6,000 health care professionals from around the world to participate in a broad array of learning sessions and networking events.


This is the most powerful event of the year for health professions students, residents, faculty, and deans who are passionate about improving care. Each year, the IHI Open School designs unique and specific programming for its members, and we'd love for you to join!


You can find all of the information regarding the student and faculty opportunities at the National Forum on this page. Please email with any questions or concerns. 


​Student Events

In addition to the learning you’ll be exposed to and individuals you’ll meet during the workshop sessions, the IHI Open School has designed student-centered events that will allow students and residents establish connections with other attendees.
18th Annual Scientific Symposium
December 10, 8:30 AM - 4:30 PM at the Gaylord Palms: Sun Ballroom A
The Academy for Healthcare Improvement ( is teaming up with the Institute for Healthcare Improvement’s Open School to host the first-ever student session at this year’s Scientific Symposium. The session will include both oral and poster presentations by authors who are currently enrolled as health professional students. The Scientific Symposium draws investigators from around the world to introduce new work for peer review and discussion on the science of improving health care and health professions education. This is a rare opportunity to network and share your work with these innovators.
The deadline to submit abstracts for oral and poster presentations has passed. Students who are not presenting are encouraged to attend the Scientific Symposium. Space is available for students to attend at no cost. Contact to reserve your space.
In partnership with
5th Annual IHI Open School Chapter Congress
December 10, 4:15 - 7:30 PM at the Gaylord Palms: Sun Ballroom C

Wondering how to inspire others to change? Are you curious about how to make ideas stick?

This year, at the 5th Annual IHI Open School Chapter Congress, we’re thrilled to have the New York Times bestselling author Dan Heath as our keynote speaker. Heath has co-authored two industry-changing books – Switch: How to Change Things When Change is Hard and Made to Stick – and will share his eye-opening insights, advice, and stories at the premier event for IHI Open School Chapters this year. Want to see Dan in action? Here’s a quick video about how to make change happen.

Along with our exciting keynote, we’ll welcome Dr. Don Berwick, former President and CEO of IHI and former Administrator of CMS, as we start to think about the spreading the momentum and excitement of the IHI Open School. The event will also provide Chapter members the opportunity to meet other leaders in the community, share best practices, and discuss the future of health care.

Registration is required and can be completed by selecting the Chapter Congress option under IHI Open School Student events within your National Forum enrollment.
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Faculty and Student Reception
December 10, 7:30 - 9:00 PM at the Gaylord Palms: Emerald Bay Plaza
Following the Chapter Congress, students and faculty are invited to join the IHI National Forum Faculty for a networking reception.

Breakfast and Lunch Sessions

Tuesday, December 11
7:00 —7:45 AM     Breakfast Session: The Conversation Project 
                           Marriott World Center — Tampa
12:30 — 1:30 PM   Lunch Session: Engaging Learning Through the IHI Open School                            Marriott World Center — Tampa

Wednesday, December 12

12:30 — 1:30 PM   Lunch Session: Reflections and Next Steps (Led by the IHI Open School Regional Leaders)                
                           Marriott World Center — Tampa

​Student Track

For students new to quality improvement or new to the National Forum, we’ve selected sessions that will accelerate your capacity for quality improvement.
A3/B3: Transforming Care Through the Power of Social Media
A6/B6: A Human Factors Approach to Root Cause Analysis
A17/B17: The IHI Open School: Engaging Learners Across Health Professions in Improving Care Together
C13: Want to Engage Patients? Let’s Talk!
D6/E6: Building a Global Learning Network
D18/E18: Building an Integrated Approach to Improvement with Lean, Six Sigma, and the Model for Improvement


Please join us at the National Forum on Tuesday, December 11, from 4:30 PM - 6:30 PM for the Storyboard Reception in Cypress 1. Storyboard displays at the National Forum chronicle specific improvement projects. They are an integral part of the Forum, providing an opportunity for attendees to share their improvement strategies and celebrate their successes with other Forum attendees. All are welcome to attend this reception, even if you do not have a storyboard on display.
Students and residents are encouraged to submit storyboards for their Chapter, personal improvement projects, or quality improvement projects. The deadline for students and residents to submit a storyboard proposal is Friday, November 16th.
You can find templates and examples that we provide to help guide you in creating your storyboard; however, you are not required to use them. Your storyboard should be no bigger than 3 feet wide by 8 feet high. It should include no more than 15 PowerPoint slides if you choose to use a PowerPoint template. Please read the storyboard handbook for complete storyboard display information and set-up instructions.
Chapter Storyboards​​ ​
How is your Chapter structured? What activities did
you do this year? What do you plan to do next year?
Personal Improvement Project​​
​​Are you working on a personal improvement project? We accept both completed and ongoing projects.
Quality Improvement Project​​ ​
​​Are you involved in a quality improvement project in class or with your Chapter? Template
Example 1
Example 2
Click here for additional storyboard examples from the 22nd Annual National Forum.


IHI is pleased to offer a limited amount of funding for scholarships and special discounts. Academic scholarships are available to assist with general conference fees ONLY and are not applicable for surrounding events, travel, food, or accommodation costs associated with attending the program.
The deadline to apply for scholarships and special discounts is Friday, November 16, 2012. Click here to complete the online Scholarship and Special Discount Application or visit the Fees & Enrollment page to learn more about all of the scholarships and special discounts that IHI is offering.
Academic Scholarships
  • 75% scholarship for full-time students
  • 50% scholarship for part-time students (2 classes or more)
  • 50% scholarship for residents
  • 50% scholarship for full-time faculty and deans
David Calkins Memorial Scholarship
The David Calkins Memorial Scholarship is awarded annually to one full-time health professions student who demonstrates a strong interest in health care improvement. The Calkins Scholarship will cover the cost of Forum General Conference fees. In addition, the scholarship will reimburse the winner for up to $1,000 for travel and lodging.

The deadline to apply for the Calkins scholarship has passed. This year’s winner is Monica VanBuskirk, a 2013 MBA candidate at Duke University, with her essay on activity-based costing.
IHI Open School Alumni Discount
A limited amount of scholarships are available for student alumni of the IHI Open School. Graduated Chapter Leaders and Chapter Members are eligible for a 50% discount. Please email to request the discount code you will need to register.  

Faculty Events

5th Annual IHI Open School Chapter Congress - December 10, 4:15 - 7:30 PM
The Chapter Congress is the biggest annual meeting for IHI Open School Chapters, but it is also an opportunity for Faculty Advisors to network, share best practices, and build new skill sets. Wendy Madigosky, MD, the IHI Open School Faculty Advisor, will lead a breakout session with faculty to discuss challenges and opportunities for the next year. Registration is required and can be completed by selecting the Chapter Congress option under IHI Open School Student events within your National Forum enrollment.
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IHI Graduate Medical Education (GME) Workshop - December 10, 5:30 – 7:00 PM
Together with IHI Faculty Kedar Mate, MD, the IHI Open School has put together a workshop to discuss ways in which GME programs become aligned with — and capable in —quality and safety work. Mate will share perspectives from an inpatient setting as well as an outpatient, ambulatory training setting for practices undergoing changes to become medical homes.

Session Focus: The session will be split between a presentation and a workshop/forum. Workshop activities include opportunities to share your experiences, and learn from others about developing quality and safety alignment and capability within GME programs. The goal is to allow for generation of new ideas, collaborative sharing, and identification of necessary resources to support your efforts in GME quality and safety work. Lessons learned from the IHI through previous interdisciplinary quality work will also be shared.

Registration is required.
The workshop is free but space is limited to 50 attendees. Register to secure your space by filling out this form.