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Featured Speakers

​​​​​​​​​​​​​​​​​Disclaimer: Consistent with the IHI’s policy, faculty for this program are expected to disclose at the beginning of their presentation(s) any econ​omic or other personal interests that create, or may be perceived as creating, a conflict related to the material discussed. The intent of this disclosure is not to prevent a speaker with a significant financial or other relationship from making a presentation, but rather to provide listeners with information on which they can make their own judgments.

Unless otherwise noted below, each presenter provided full disclosure information, does not intend to discuss an unapproved/investigative use of a commercial product/device, and has no significant financial relationship(s) to disclose. If unapproved uses of products are discussed, presenters are expected to disclose this to participants.​


David Williams.pngDavid M. Williams, PhD, leads IHI's work in leadership, co-leads work in Improvement Science & Methods, and is an improvement science scholar-practitioner. He served as the Improvement Advisor for large Breakthrough Series Collaboratives in the United States and Europe and advises on improvement science to customers adopting quality as an organizational strategy. Dr. Williams is faculty for the IHI Improvement Advisor Professional Development Program, IHI Open School, and the Massive Open Online Course (MOOC) developed in collaboration with HarvardX and the Harvard T.H. Chan School of Public Health. He is also faculty for IHI's new offering: The IHI Chief Quality Officer Professional Development Program starting in June 2018. A paramedic by background, Dr. Williams practiced in urban EMS systems for many years and is internationally known as an expert on paramedic care and emergency medical services systems.

Petrina.pngDr. Petrina McGrath, RN, MN, PhD, is currently the Executive Transition Lead of People, Practice and Quality for the new Saskatchewan Health Authority. Prior to this, she served as the Vice President of People Practice and Quality for the Saskatoon Health Region. She provides leadership in the areas of Strategy; Quality; Patient and Staff Safety; Professional Practice, Education and Research; Organizational Learning and Leadership; and Human Resources. Throughout her career, Petrina has been a committed champion and leader of patient – and family-centered care (PFCC) Quality and Safety. She has been involved in the implementation of patient- centered care strategies and practices at three large Canadian academic healthcare organizations in addition to presenting locally, nationally and internationally on the topic. She led the implementation of the lean management system within Saskatoon Health Region and was the internal coach for the Region's Kaizen Fellowship Program.

Petrina is a Certified Lean Leader and a seasonal instructor at the University of Saskatchewan, College of Nursing. She sits on the Saskatchewan Health Research Foundation Board, Saskatchewan Association for Safe Workplaces in Health Board and is the inaugural Chairperson of the Oversight Committee for the Saskatchewan Center for Patient Oriented Research.

James Moses.pngJames Moses, MD, MPH, serves as the Chief Quality Officer and Vice President of Quality and Safety at the Boston Medical Center. Dr. Moses received his medical degree from the University of Chicago-Pritzker School of Medicine. He completed his clinical training at the Boston Combined Residency Program in Pediatrics at both Boston Children's Hospital and Boston Medical Center. Following his residency training, Dr. Moses completed the Pediatric Harvard Health Services Research Fellowship and received a Masters of Public Health in Biostatistics and Epidemiology from the Harvard School of Public Health. Dr. Moses also received formal training in Quality Improvement (QI) through the Improvement Advisor program at the Institute for Healthcare Improvement (IHI).  In addition to his leadership role at the Boston Medical Center, he also currently serves as the academic advisor to IHI's Open School, an online worldwide forum that provides interdisciplinary health professional trainees and professionals the opportunity to learn about quality improvement and patient safety.​