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Featured Speakers

​​​​​​​​​​​​​​​​​Disclaimer: Consistent with the IHI’s policy, faculty for this program are expected to disclose at the beginning of their presentation(s) any econ​omic or other personal interests that create, or may be perceived as creating, a conflict related to the material discussed. The intent of this disclosure is not to prevent a speaker with a significant financial or other relationship from making a presentation, but rather to provide listeners with information on which they can make their own judgments.

Unless otherwise noted below, each presenter provided full disclosure information, does not intend to discuss an unapproved/investigative use of a commercial product/device, and has no significant financial relationship(s) to disclose. If unapproved uses of products are discussed, presenters are expected to disclose this to participants.​


Gordon.jpgGordon Schiff, MD, is a practicing general internist as well as Associate Director of Brigham and Women's Center for Patient Safety Research and Practice; Safety Science Director for the Harvard Medical School (HMS) Center for Primary Care; and Associate Professor of Medicine at HMS. He has published widely in the areas of medication and diagnosis safety and was a reviewer and contributor to the 2015 National Academy of Medicine (IOM) Report Improving Diagnosis in Health Care. Dr. Schiff is PI of a recently completed 2-year project studying both inpatient and outpatient diagnostic pitfalls and was recently awarded a grant from the Gordon and Betty Moore Foundation to create a multifaceted research learning network (PRIDE: Primary-care Research in Diagnosis Errors) to study and improve diagnosis and develop principles for more appropriate and cost- effective diagnosis. He is recipient of the 2005 Institute of Medicine Chicago (IOMC) Patient Safety Leader of the Year award, and the Institute for Safe Medical Practices (ISMP) 2006 Lifetime Achievement award. 

Chris.pngChristine K. Cassel, MD, is the Executive Advisor to the Founding Dean of the Kaiser Permanente School of Medicine. Previously, she was the President and CEO of the National Quality Forum. She has also served as president and CEO of the American Board of Internal Medicine and the ABIM Foundation, as Dean of the Oregon Health and Sciences University School of Medicine, Chair of the Department of Geriatrics at Mount Sinai Medical Center in New York, and Chief of General Internal Medicine at the University of Chicago. She is a leading national expert in geriatric medicine, medical ethics, health policy and quality of care. 

Dr. Cassel was one of 20 scientists chosen by President Obama to serve on the President's Council of Advisors on Science and Technology (PCAST), which advised the President on science, technology, and innovation relevant to responsible and effective policy. Among her many professional achievements and honors, Dr. Cassel is a member of the Institute of Medicine, was President of the American College of Physicians, Chair of the American Board of Internal Medicine; President of the American Federation for Aging Research; and was a member of the Advisory Committee to the Director at the National Institutes of Health. 

Bruce.jpgBruce L. Lambert, PhD, joined Northwestern University in 2013, after 22 years at the University of Illinois at Chicago (UIC). Dr. Lambert is professor in the Department of Communication Studies and Director of the Center for Communication and Health at Northwestern, where he is also professor in the Department of Medical Social Sciences. Dr. Lambert's research focuses on health communication, drug name confusion, patient safety, health literacy, and medical liability reform. He is currently the principal investigator on a five-year grant, funded by the U.S. Agency for Healthcare Research and Quality, to study techniques for preventing wrong-drug and wrong-patient errors. He is President of BLL Consulting, Inc. and Pharm I.R., Inc., firms that specialize in problems that involve health, communication, and technology.