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Featured Speakers

​​​​​​​​​​​​​​​Disclaimer: Consistent with the IHI’s policy, faculty for this program are expected to disclose at the beginning of their presentation(s) any econ​omic or other personal interests that create, or may be perceived as creating, a conflict related to the material discussed. The intent of this disclosure is not to prevent a speaker with a significant financial or other relationship from making a presentation, but rather to provide listeners with information on which they can make their own judgments.

Unless otherwise noted below, each presenter provided full disclosure information, does not intend to discuss an unapproved/investigative use of a commercial product/device, and has no significant financial relationship(s) to disclose. If unapproved uses of products are discussed, presenters are expected to disclose this to participants.​


Glenn Crotty_prepared.jpgGlenn Crotty, Jr. MD, FACP, is a Clinical Associate Professor of Medicine, West Virginia University, a Baldrige National Quality Alumni Examiner, and is Executive Vice President and Chief Operating Officer of the Charleston Area Medical Center (CAMC), a 924-bed Tertiary Teaching Healthcare System in Charleston, WV. Dr. Crotty oversees the operations of the four-hospital system, the 2015 recipient of the Malcolm Baldrige National Quality Award, with 1100 open heart procedures per year, a level one trauma center, and a women's and children's hospital with highest  level  NICU and PICU. He is responsible for CAMC's Improvement Program and is the corporate sponsor of CAMC's Six Sigma /Lean Program. He led the change of CAMC's quality program, introducing CAMC to Six Sigma/ Lean Methodology, ISO 9000/2015, while developing and enhancing both the quality and safety infrastructure with Six Sigma, Lean and with methods and tools. 

Robert Saper_prepared.jpgRobert B. Saper, MD MPH, is an Associate Professor of Family Medicine at Boston University. After being in private practice for eight years in the San Francisco Bay Area, he completed the Harvard NCCIH T32-funded Integrative Medicine Research Fellowship from 2001-2004, the same year he founded the Program for Integrative Medicine and Health Disparities at Boston Medical Center and Boston University School of Medicine. His research focus is the implementation of evidence-based integrative medicine approaches for underserved populations. He has received federal funding from the National Center for Complementary and Integrative Health to study yoga for chronic back pain and a PCORI contract for a national pragmatic trial of physical therapy for the prevention of chronic back pain. Dr. Saper is the current chair of the Academic Consortium for Integrative Medicine & Health. He has published over 45 peer-reviewed papers and has lectured nationally and internationally. Dr. Saper continues to see patients for primary care and integrative medicine and mentors medical students, residents, fellows, and junior faculty.  

Scolemanbiophoto.jpegShane Coleman, MD, MPHis Division Medical Director for Behavior Services Division of Southcentral Foundation (SCF). Dr. Coleman's role as Division Medical Director at SCF includes working directly with the Vice Presidents of Medical and Behavioral services to provide direction, support, and oversight for the integration of behavioral health and addiction services into primary care. Responsibilities include clinical innovation, quality improvement, quality assurance, accreditation, grant selection, external representation, and relationship building as well as data measurement development. This includes ensuring program alignment with SCF mission, vision, and goals.

Mara laderman_prepared.jpgMara Laderman, MSPH, is a Director with the Institute for Healthcare Improvement (IHI)'s Innovation Team. She is the content lead for IHI's work in behavioral health, directing research initiatives and developing programming focused on better meeting individuals' behavioral health needs across the health care system. She also leads innovation projects on population health improvement, including recent work on the opioid crisis, health equity, and clinical-community linkages. Prior to IHI, she served as an external program evaluator for the Massachusetts Department of Public Health and the Centers for Disease Control and Prevention and managed a large psychiatric epidemiology study at the Center for Multicultural Mental Health Research.