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Session Details

November 8, 2018, 2:00 PM ET: Building the Will and Skill to Be a Clinical Improver

  • Brent C. James, MD, MStat, Clinical Professor (Affiliated), Department of Medicine, Stanford University School of Medicine; Senior Fellow, IHI; Former Chief Quality Officer, Intermountain Healthcare
  • Kedar Mate, MD, Chief Innovation and Education Officer, Institute for Healthcare Improvement
  • Kavita P. Bhavan, MD, MHS, Associate Vice Chair of Innovation and High Value Care, UT Southwestern Department of Internal Medicine; Chief Innovation Officer, Parkland Health & Hospital System​

Clinical and administrative leaders in health care know how difficult it is to shape one, unifying workplace culture. And while interdisciplinary team-based care is becoming more common in health systems, the range of people taking care of patients perform their jobs based on very different professional backgrounds and training. 

Can quality improvement (QI) break down these silos? Can it nurture a new kind of culture, where QI is the knowledge that unites clinicians in the common pursuit of better clinical decision making and encourages more clinicians to take the lead with improving care delivery? There’s evidence to suggest yes. We’ll explore this topic on the November 8 WIHI: Building the Will and Skill to Be a Clinical Improver.

Internationally renowned clinical improver Brent James has trained more than 5,000 senior-level physicians, nurses, and administrators in the history, the science, the methods, and the benefits of QI. He’s convinced that once clinicians become as knowledgeable in QI as they are, say, in medicine or nursing, they’re more eager to be improvement leaders, too. This is different than “engaging” clinicians in QI initiatives; the new model is one where clinicians lead the way as improvement initiators.

Kedar Mate is just this sort of clinical improver. He’ll talk about his own training and how QI has influenced his interactions with patients as well as taught him how to equip other health professionals with the skills needed to improve care. For clinical improver Kavita Bhavan, these skills promise to empower patients themselves. At Bhavan’s medical center, patients who used to spend hours in the hospital each day attached to IV antibiotics, now perform the same infusion therapy, on their own, at home.

Whether the issue is curbing overdiagnosis and overtreatment; reducing waste, costs, and patient suffering; or factoring in “what matters” to a patient when considering treatment options, clinicians who are improvers can lead the way. Please join us for this important discussion on the November 8 WIHI.

Please click here to create a calendar invite for the 2 PM ET broadcast.