Essential Quality Improvement Tools

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​This lesson plan is recommended for use with the course QI 104: Interpreting Data: Run Charts, Control Charts, and Other Measurement Tools.
Objectives:
  • Draw a run chart that includes a baseline median, a goal line, and annotations.
  • Describe the difference between common and special cause variation.
  • Explain the purpose of a Shewhart (or control) chart.
  • Apply four rules to identify non-random patterns on a run chart.
  • Explain when and how to use the following tools for understanding variation in data: histograms, Pareto charts, and scatter plots.​
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