A new tie? Not again. One of those travel mugs for the morning coffee? Boring. A hedge trimmer for the backyard? Eh.
This year, we suggest you get Dad — and any improver in your life — the new IHI Quality Improvement Essentials Toolkit.
Thousands of people have downloaded the free toolkit that includes 10 tools and templates you need to launch and manage a successful improvement project. Useful for those embarking on their first project and seasoned improvers alike (and, of course, Dads), the new 50-page kit includes:
- Cause and Effect Diagram
- Driver Diagram
- Failure Modes and Effects Analysis (FMEA)
- Flowchart (a/k/a process maps)
- Pareto Diagram
- PDSA Worksheet
- Project Planning Form
- Run Chart & Control Chart
- Scatter Diagram
Each tool includes a short description, instructions, an example, and a blank template. The tools, according to David Williams, PhD, Executive Director & Improvement Advisor at IHI, can help you accomplish four critical activities within improvement work:
- Understand a system
- Develop change ideas
- Define theory
- Do the improvement
Williams and Susan Hannah, Head of Improvement Programmes, Early Years Collaborative & Raising Attainment for All, Scottish Government, were the experts on a fast-paced WIHI on May 18. On the show, Seven Popular Improvement Tools: How (and When) to Use Them, the duo shared dozens of tips about how and when to use tools and templates within your work. For example:
- From Dave, on flowcharts: “It’s a wonderful place for teams to begin to try to understand the process that they’re working on—and discover tons of opportunities for improvement.”
- And from Susan, on run charts: “This is the tool that provides the really deep learning about what’s happening within the systems and processes that we’re trying to alter. This is probably the most exciting part of improvement activity.”
Susan also offered an important caution about using these or any improvement tools: “If I don’t engage the people around me who are going to help deliver that change and that improvement,” she said, “then I’m not going to get the most out of these tools.”
So, in addition to the perfect Father’s Day gift, we encourage you to generously share the Toolkit with your colleagues so that it can help your team advance its ongoing improvement work. As always, we welcome your feedback on our website.
You may also be interested in:
Open School Video Series - "The Science of Improvement on a Whiteboard!"
Healthcare Executive - "Ensuring Healthcare Improvements Stick"