Improvement Blog
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By IHI Multimedia Team | Thursday, Oct 03, 2019
Two experts on improving the patient experience describe why the Always Event approach to co-design has spread throughout England.

 

Tag(s): Always Events, Person- and Family-Centered Care, Communication, Quality Improvement, Engage Patients and Families in Improvement, Engage Patients and Families in Care, What Matters
By Alli Luke | Wednesday, Oct 02, 2019
Providing specific services and supports for older adults is necessary. But we do them a disservice when we fail to recognize they have needs and preferences regarding more than death and dying.

 

Tag(s): Age-Friendly Health Systems, Geriatrics, Patient Safety, Quality Improvement, What Matters, Person- and Family-Centered Care
By Jo Ann Endo | Wednesday, Sep 25, 2019
Tarana Burke is the founder of the #MeToo movement. Her experiences have taught her lessons that will resonate with many people working to prevent harm and improve health and health care around the world.

 

Tag(s): Quality Improvement, Patient Safety, Equitable Care Delivery, Person- and Family-Centered Care, Joy in Work, Triple Aim for Populations, National Forum
By Michael Barry | Tuesday, Sep 17, 2019
One of the originators of the idea to ask patients “What matters to you?” reminds us that this question is most important in the shared decision-making process.

 

Tag(s): Person- and Family-Centered Care, What Matters, Shared Decision Making, Patient Safety, Quality Improvement, Communication
By Tejal Gandhi | Wednesday, Sep 11, 2019
The World Health Organization (WHO) challenge to “Speak Up for Patient Safety” reminds us that speaking up is an essential part of safety initiatives around the world.

 

Tag(s): Patient Safety, Quality Improvement, Communication, safety culture, Person- and Family-Centered Care
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