IHI Leadership Blog
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By Maureen Bisognano | Tuesday, Dec 11, 2012
Here at IHI, one of our most vital roles is to be a convener of some of the most innovative and passionate people in health care from around the world. And there is no more exciting example of our ability to bring great people together than our annual National Forum which we just completed in Orlando. This year, more than 5,500 men and women from around the world joined us to teach and learn; to connect and share; to push innovation forward to improve care for millions of people. It was hugel ... read full post


Tag(s): Leadership, Policy Analysis, Triple Aim for Populations, National Forum
By Jeffrey Selberg | Friday, Oct 12, 2012
GUEST BLOGGER IHI COO Jeff Selberg For most of the last century, trustees of health care organizations generally defined their roles as limited to financial stewardship. Safety? Quality of care? That was considered the purview of the medical or executive staff.In recent years, this has changed—but it has not changed enough. Governing boards have a fundamental role to play in quality of care; in fact, they are legally accountable for it. What happens in a boardroom may seem far removed from the ... read full post


Tag(s): Governance and Boards, Leadership, Quality and Patient Safety
By Maureen Bisognano | Thursday, Oct 11, 2012
Recently I had the great pleasure of visiting one of my favorite people in health care — Mary Brainerd, President and CEO of HealthPartners in Bloomington, Minnesota. Mary leads a large, integrated organization that includes a health plan, a hospital, and nearly 10,000 employees.The best leaders have both vision and the courage to act on that vision. A decade ago, Mary was convinced that HealthPartners needed to do a better job of caring for patients, and she had the courage to do what she belie ... read full post


Tag(s): Leadership, Triple Aim for Populations, Patient & Family Centered Care, Diabetes Care & Education, Improvement, Health Plan, Hospital
By Maureen Bisognano | Monday, Sep 24, 2012
No one law, no one policy, no one model, no matter how innovative or effective, can ever address all the things that need improvement in health care. But one thing is essential an engaged and informed public. The first step to solving a problem is recognizing that there is a problem; the second step is understanding the problem. At IHI, we’ve long appreciated the incredible power of stories. Stories — especially first-hand accounts from patients, family members, and care-givers — bring statistic ... read full post


Tag(s): Leadership, Triple Aim - Population Health, Individual Care, and Cost Control Optimization, IHI National Forum, End of Life Care, End of Life discussions
By Maureen Bisognano | Monday, Sep 10, 2012
The way clinicians talk with patients — the words and tone they use — has a real impact on quality of care. Here’s an example In their March New England Journal of Medicine article, Michael Barry and Susan Edgman-Levitan urged us to move from asking patients, “What’s the matter?” to asking them, “What matters to you?” I’m seeing growing evidence that this small — but profound — change leads to better care at a lower cost. Not long ago, I visited Gundersen-Lutheran health system (in La Crosse, W ... read full post


Tag(s): Leadership, Patient & Family Centered Care, Triple Aim - Population Health, Individual Care, and Cost Control Optimization
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