IHI Leadership Blog
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By John Gauthier | Wednesday, May 28, 2014
What's the difference between building improvement capability and improvement capacity? Why does knowing how to improve matter to already overburdened health care workforce? IHI's Don Goldmann explains.


Tag(s): Improvement Capability, Improvement, Quality Improvement, Quality/Improvement Professional, How to Improve, Plan-Do-Study-Act (PDSA), PDSA cycles, Quality, Engage Front-Line Staff in Improvement, Engage Physicians in Improvement
By Maureen Bisognano | Monday, Mar 24, 2014
I’m excited to be returning to Doha next month for the 2014 Middle East Forum on Quality and Safety in Healthcare (April 25-27). I was in Qatar several months ago to speak at the country’s first National Patient Safety Awareness Week, and what I observed during my trip was much more than just a growing awareness about quality and safety. In clinician after clinician, I saw a genuine, demonstrated passion for improving care. In leaders, I saw that same passion and also an understanding of their c ... read full post


Tag(s): Quality, Middle East, National Forum, Improvement
By Maureen Bisognano | Friday, Apr 05, 2013
For years now, some of the most innovative work toward the Triple Aim has come from the folks at Bellin Health in Green Bay, Wisconsin. Under the leadership of George Kerwin, Pete Knox, Randy Van Straten, and others, Bellin is a creative, tenacious, and nimble organization. In our book, Pursuing the Triple Aim, Charlie Kenney and I devoted a chapter to Bellin’s innovative work. We described how George and his team not only reduced the cost of care for Bellin employees, but also measurably improv ... read full post


Tag(s): Leadership, Triple Aim for Populations, Triple Aim - The Best Care for the Whole Population at the Lowest Cost, Cost Containment and Reduction, Health Plan, Healthy Living, Improvement, Outcomes Improvement, Patient and Family Centered Care, Workforce Development, Workforce Satisfaction and Retention
By Maureen Bisognano | Thursday, Oct 11, 2012
Recently I had the great pleasure of visiting one of my favorite people in health care — Mary Brainerd, President and CEO of HealthPartners in Bloomington, Minnesota. Mary leads a large, integrated organization that includes a health plan, a hospital, and nearly 10,000 employees.The best leaders have both vision and the courage to act on that vision. A decade ago, Mary was convinced that HealthPartners needed to do a better job of caring for patients, and she had the courage to do what she belie ... read full post


Tag(s): Leadership, Triple Aim for Populations, Patient & Family Centered Care, Diabetes Care & Education, Improvement, Health Plan, Hospital
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