IHI Leadership Blog
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By John Gauthier | Wednesday, May 28, 2014
What's the difference between building improvement capability and improvement capacity? Why does knowing how to improve matter to already overburdened health care workforce? IHI's Don Goldmann explains.


Tag(s): Improvement Capability, Improvement, Quality Improvement, Quality/Improvement Professional, How to Improve, Plan-Do-Study-Act (PDSA), PDSA cycles, Quality, Engage Front-Line Staff in Improvement, Engage Physicians in Improvement
By Jameson Case | Monday, May 12, 2014
In this interview with IHI faculty member Lisa Schilling (pictured below), RN, MPH, National Vice President for Healthcare Performance Improvement at Kaiser Permanente (which you can also watch on video), she describes the keys to successfully improving quality while controlling costs. For more on quality improvement and cost reduction, attend IHI's new seminar, Applying Value Management to Health Care, on November 2–4, 2016.Watch video with Lisa Schilling on YouTubeQ What misconceptions do peop ... read full post


Tag(s): Cost of Care, Cost Containment and Clinical Risk Management, Quality, Cost, and Value, Cost Containment and Reduction, Quality and improvement, Efficiency and Waste Reduction, Quality Improvement
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