IHI Leadership Blog
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By Maureen Bisognano | Tuesday, Apr 30, 2013
Below is a guest post to the Leadership Blog by Gail Freeman, IHI’s VP of Marketing and Communications. Prior to coming to IHI, Gail was Senior Director of Corporate Marketing at RSA, the Security Division of EMC. OK, I have to admit that after moving from high-tech marketing to running marketing and communications at IHI, I struggled briefly with a bit of a complex. IHI is an inspiring place to work ---- a place that has long drawn people because of a unique culture devoted to approaching the ... read full post

 

Tag(s): Leadership, Marketing, Patient & Familiy Centered Care practce
By Maureen Bisognano | Friday, Apr 26, 2013
Before the International Forum on Quality and Safety in Healthcare in London last week, I thought a lot about what to say in my keynote address. There would be 3,300 people there from all over the world, and I wanted to convey my thoughts about critically important elements of health care. I settled on three reliability, resilience, and empathy.Two days before my speech, 3,200 miles from London, tragedy struck my hometown. And when it did, we learned that hundreds of health care professionals in ... read full post

 

Tag(s): Leadership, Reliable Processes, Front Line Staff, International Forum
By Maureen Bisognano | Friday, Apr 05, 2013
For years now, some of the most innovative work toward the Triple Aim has come from the folks at Bellin Health in Green Bay, Wisconsin. Under the leadership of George Kerwin, Pete Knox, Randy Van Straten, and others, Bellin is a creative, tenacious, and nimble organization. In our book, Pursuing the Triple Aim, Charlie Kenney and I devoted a chapter to Bellin’s innovative work. We described how George and his team not only reduced the cost of care for Bellin employees, but also measurably improv ... read full post

 

Tag(s): Leadership, Triple Aim for Populations, Triple Aim - The Best Care for the Whole Population at the Lowest Cost, Cost Containment and Reduction, Health Plan, Healthy Living, Improvement, Outcomes Improvement, Patient and Family Centered Care, Workforce Development, Workforce Satisfaction and Retention
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