Improvement Blog
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By Robert Lloyd | Tuesday, Jul 03, 2018
Health care isn't the same as making hamburgers, but there are lessons to learn from a place like McDonald’s about standardization. After all, there is considerable variation and lack of standardization that can lead to a less than satisfying experience for patients and families or even harm.


Tag(s): Quality Improvement, Improvement Capability, Improvement Methods and Tools
By Gareth Parry | Monday, May 14, 2018
A recent collection of papers published in the International Journal for Quality in Health Care offers the improvement field an opportunity to engage and work with evaluators and researchers to improve the rigor of our designs and solidify the learning that emerges about what, how, where, and with what impact initiatives work.


Tag(s): Quality Improvement, Improvement Methods and Tools, Improvement Capability
By Kedar Mate | Thursday, Mar 23, 2017
At IHI, we talk about small tests of change and going incrementally forward. The mental model in improvement focuses on optimizing existing systems and eliminating defects. Innovation requires a different mental model — creation of something new and different from what we’ve experienced before.


Tag(s): Innovation and Idea Generation, Improvement Methods and Tools, Leadership, Improvement Capability
By Robert Lloyd | Thursday, Feb 04, 2016
The widespread appeal of the Plan-Do-Study-Act cycle stems from its practical approach to improvement. But within its simplicity lies some complexity that many overlook. In a response to a recently published critique of PDSA cycles, IHI' Bob Lloyd asserts that the problem is that too few people are true to the spirit of this approach to improvement.


Tag(s): Improvement Capability, Plan-Do-Study-Act (PDSA), Improvement Methods and Tools, Quality Improvement
By Don Goldmann | Thursday, Dec 17, 2015
The first thing I have to say is that I didn’t come up with the title for this blog post. I would never choose something so self-promotional, but my editor on the course, Mike Briddon, insisted. Mike is one of those energetic, creative people at IHI who adds to the fun, fast-paced atmosphere at our office in Cambridge, Massachusetts, USA. I must say I am blessed to work at IHI, an organization that has been a leader in defining the field of quality improvement in health care for m ... read full post


Tag(s): Quality Improvement, Improvement Capability, Improvement Methods and Tools
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