| Wednesday, Jul 05, 2017
All the effort involved in making care safer and more reliable should be in the service of engaging patients and families, and realizing the best outcomes for them across the continuum of care.
| Friday, Feb 24, 2017
Asking "What matters to you?" started as a way to enhance the care experience for patients, but it can also address the cost reduction and population health aspects of the Triple Aim, and alleviate or prevent burnout.
| Wednesday, Nov 16, 2016
"Physician burnout" is a topic of much current discussion. There is also what might be called "patient burnout." In this post, a patient describes how she became a “non-compliant” patient and offers some suggestions for what health care providers can do to improve the patient experience.
| Tuesday, Oct 25, 2016
Isn't neglecting to ask patients about end-of-life wishes an oversight as egregious as missing allergy information? We wouldn’t let a patient go from admission to admission without noting their penicillin allergy in the medical record. Isn’t it about time we did the same for end-of-life wishes?
| Tuesday, May 31, 2016
Check out IHI's roundup of the “top five picks” of new content from May 2016. You may have seen some of these items, while others will be new. If you find it helpful and useful, we’ll make it a regular feature. If not, we’ll keep working to find new ways to get useful content to you.