| Thursday, Sep 14, 2017
As both a life-long patient and professional patient advocate, Tiffany Christensen asserts that co-designing patient-centered care will help address the burnout epidemic in health care.
| Wednesday, Jul 05, 2017
All the effort involved in making care safer and more reliable should be in the service of engaging patients and families, and realizing the best outcomes for them across the continuum of care.
| Friday, Feb 24, 2017
Asking "What matters to you?" started as a way to enhance the care experience for patients, but it can also address the cost reduction and population health aspects of the Triple Aim, and alleviate or prevent burnout.
| Wednesday, Nov 16, 2016
"Physician burnout" is a topic of much current discussion. There is also what might be called "patient burnout." In this post, a patient describes how she became a “non-compliant” patient and offers some suggestions for what health care providers can do to improve the patient experience.
| Tuesday, Oct 25, 2016
Isn't neglecting to ask patients about end-of-life wishes an oversight as egregious as missing allergy information? We wouldn’t let a patient go from admission to admission without noting their penicillin allergy in the medical record. Isn’t it about time we did the same for end-of-life wishes?