How do you help end health disparities? For a health system serving a diverse population near Philadelphia, one way is to train volunteer medical students to address patients’ non-medical needs. Staff at Lankenau Medical Associates (part of Main Line Health) share the keys to their success in reducing inappropriate ED visits.

Health insurers that measure quality, design financial incentive programs, and restructure payment models can play a pivotal role in helping care providers achieve the Triple Aim. At their best, payers can provide quality improvement support to providers as they change care delivery to meet the goals of value-based contracts.

Many health systems and states in the US attempting to scale Triple Aim approaches to care implemented elements of the patient-centered medical home (PCMH) as a foundation in their work. The PCMH model is designed to track patients over time, be more patient-centered, and coordinate multiple services and supports necessary to provide proactive care focused on health. Adaptations of the PCMH model have also arisen, targeted to specific populations such as cancer care, geriatrics, and obstetrics ... read full post

Coastal Medical, an accountable care organization (ACO) in Rhode Island, ranks third in the nation for quality among 333 Medicare Shared Savings ACOs and is a member of the IHI Leadership Alliance. Meryl Moss is Coastal’s Chief Operating Officer. Health care entities are in the process of designing the organization and structure that supports population health management. We are striving to meet the Triple Aim improving the patient experience of care (including quality and satisfaction), improvi ... read full post

To better meet the needs of Medicaid patients with complex needs, some clinicians are testing a new integrated primary care delivery model.