Improvement Blog
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By Mike Briddon | Friday, Aug 03, 2012
No one likes the dentist. No one looks forward to a dentist appointment. I’m no different. But as I walked through Harvard Square to this particular visit last week, I had a little bounce in my step. Why? One word: flossing. For whatever reason (maybe it’s my adoption of the idea of “small tests of change” in my life), I’d made flossing a habit in the last six months. So, I … was … confident! Before we get to the visit, though, let me back up for a moment: When I started working at IHI a little ... read full post


Tag(s): Patient & Family Centered Care, IHI Open School for Health Professions, Dentistry
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