Improvement Blog
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By IHI Multimedia Team | Thursday, Oct 03, 2019
Two experts on improving the patient experience describe why the Always Event approach to co-design has spread throughout England.

 

Tag(s): Always Events, Person- and Family-Centered Care, Communication, Quality Improvement, Engage Patients and Families in Improvement, Engage Patients and Families in Care, What Matters
By Derek Feeley | Monday, Sep 30, 2019
What can 18th century miners teach today’s health care leaders? IHI's Derek Feeley shares what some of them knew about the advantages of sharing knowledge to spread improvement.

 

Tag(s): Leadership, Quality Improvement, IHI Open School, Communication, Triple Aim for Populations
By Jo Ann Endo | Wednesday, Sep 18, 2019
If the idea of networking at conferences makes you break out in hives, consider these tips that even introverts can use to make meaningful connections with new people.

 

Tag(s): IHI National Forum, Communication
By Michael Barry | Tuesday, Sep 17, 2019
One of the originators of the idea to ask patients “What matters to you?” reminds us that this question is most important in the shared decision-making process.

 

Tag(s): Person- and Family-Centered Care, What Matters, Shared Decision Making, Patient Safety, Quality Improvement, Communication
By Hagar Tomer | Thursday, Sep 12, 2019
Black women’s voices must be amplified to address structural racism and implicit bias in health care. Efforts to create a safer, more respectful maternal health experience for black women will benefit all women.

 

Tag(s): Perinatal Care, Patient Safety, Quality Improvement, Equitable Care Delivery, Maternal and Child Health, Triple Aim for Populations, Communication, Teamwork, Patient- and Family-Centered Care
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