Improvement Blog
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By Shanda Johnson | Wednesday, Jan 15, 2020
Is recognizing Patient Safety Awareness Week worth the effort? One annual participant shares five benefits to participation and ideas for making the most of the week.


Tag(s): Patient Safety, Leadership, Communication
By Kathy Duncan | Friday, Jan 10, 2020
We wouldn’t expect a child, pet, or plant to thrive on its own. We shouldn’t expect quality improvement to either. Kathy Duncan offers tips on how to nurture health care quality improvement efforts without micromanaging.


Tag(s): Quality Improvement, Leadership, Communication, Plan-Do-Study-Act (PDSA), Improvement Capability
By Janet Porter | Thursday, Dec 19, 2019
Most people would agree that good communication skills are important but are too often neglected. One of the factors that sets exceptional leaders at all levels of an organization apart is their ability to convey ideas and news effectively.


Tag(s): Quality Improvement, Leadership, Communication
By Madge Kaplan | Thursday, Dec 05, 2019
Clinician burnout may have reached epidemic proportions, but there are also new opportunities emerging to reconnect health care professionals to the joy of helping and healing patients.


Tag(s): Joy in Work, National Forum, Quality Improvement, Teamwork, Communication
By Frits Bredal | Tuesday, Nov 19, 2019
It can take weeks or months to plan a quality improvement (QI) project. Doesn’t it make sense to spend time developing a plan to communicate with important stakeholders to help ensure its successful implementation and spread?


Tag(s): Quality Improvement, Communication, Spreading Changes, Psychology of Change
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