Improvement Blog
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By Kathy Duncan | Thursday, Jan 10, 2019
A huddle is a short, stand-up meeting — 10 minutes or less — that is typically used at the start of a day or shift to help teams anticipate and actively manage quality and safety issues. IHI's Kathy Duncan shares her tips for successfully testing and implementing huddles in a variety of settings.


Tag(s): Patient Safety, Quality Improvement, Communication, Teamwork
By IHI Multimedia Team | Wednesday, Dec 05, 2018
Why do you work in health care? What matters most to you? Answering questions like these can help identify intrinsic motivations to improve health care. This excerpt from the IHI Psychology of Change Framework to Advance and Sustain Improvement white paper explores how to tap into the fundamental reasons people want to continuously make care better for their patients.


Tag(s): Psychology of Change, Leadership, Quality Improvement, Improvement Capability, Communication
By Neil Baker | Wednesday, Nov 07, 2018
Even skilled quality improvers can have difficulty creating or maintaining psychological safety. Here are five tips that can help teams with open communication and mutual support.


Tag(s): Patient Safety, Quality Improvement, Communication, Teamwork, Leadership, Improvement Capability, Joy in Work
By IHI Multimedia Team | Tuesday, Nov 06, 2018
A daily patient safety huddle has helped one hospital improve patient flow, reduce mortality, and increase joy in work.


Tag(s): Patient Safety, Communication, Teamwork, Quality Improvement, Discharge Planning
By Barbara Balik | Friday, Oct 12, 2018
What would you do if your staff engagement scores dropped from the highest tier to the lowest? One manager's experience offers joy in work leadership lessons for anyone trying to build stronger teamwork and collaboration.


Tag(s): Joy in Work, Leadership, Teamwork, Quality Improvement, Communication, Culture of Safety
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