Improvement Blog
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By Santiago Narino | Tuesday, Nov 26, 2019
Two improvement specialists share what they've learned about cultural transformation by putting health care quality improvement methods and the psychology of change into practice.


Tag(s): Quality Improvement, Psychology of Change, Engage Frontline Staff in Improvement, Latin America
By Julianna Spranger | Monday, Jul 16, 2018
Anyone coaching teams on improvement should embrace the "storming" stage of development since getting to this point means staff are becoming more psychologically safe. Psychological safety is necessary to accelerate quality improvement.


Tag(s): Patient Safety, Quality Improvement, Communication, Engage Frontline Staff in Improvement
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