| Tuesday, Sep 18, 2018
Health care professionals all over the world often wonder how to get a leader’s attention. IHI's Derek Feeley has 4 tips for making your case for quality improvement.
| Thursday, Sep 13, 2018
Quality improvement professionals need a kit of essential tools to fix a problem. Experience is helpful to determine which quality improvement (QI) tool to use for what purpose, how to use each one, and when to use them
| Wednesday, Sep 05, 2018
Always Events® are aspects of the patient experience that are so important to patients and their families that health care providers must aim to perform them consistently for every individual, every time. The NHS England is working to spread this approach to co-designing care across the country.
| Friday, Aug 31, 2018
Improving patient experience requires more than good intentions. The key is understanding how to embed initiatives into an organization’s larger cultural and strategic framework.
| Tuesday, Aug 28, 2018
IHI has launched the first large-scale patient safety project in Africa. The two-year, 10-hospital initiative in Ethiopia, Ghana, and South Africa will align with the WHO Global Patient Safety Challenge: Medication Without Harm.