Improvement Blog
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By Sarah Hazlitt | Thursday, Jun 15, 2017
Chris Pointon talks about how a simple tweet to encourage health care staff to introduce themselves turned into the international #hellomynameis campaign to encourage more compassionate and patient-centered care.


Tag(s): Person- and Family-Centered Care, Communication, Quality Improvement
By Michael Briddon | Wednesday, Jun 07, 2017
IHI’s Quality Improvement Essentials Toolkit includes the tools and templates you need to launch and manage a successful health care improvement project. Each of the ten tools in the toolkit includes a short description, instructions, an example, and a blank template.


Tag(s): Quality Improvement, Improvement Capability, Tools
By IHI Multimedia Team | Thursday, Jun 01, 2017
The upsurge in adoption of Lean methods in health care settings, following on the wide dissemination of the “IHI approach” to health care quality improvement over the past 25 years, has led some people to ask, “Which is better, the IHI approach or Lean?”


Tag(s): Quality Improvement, Lean, Model for Improvement, Plan-Do-Study-Act (PDSA), Changes
By Julianna Spranger | Wednesday, May 31, 2017
You don’t often hear about Ophthalmology Departments working on improvement. But a team at the University of Wisconsin-Madison is committed to creating a culture of continuous improvement with the help of Improvement Advisor Julianna Spranger.


Tag(s): Quality Improvement, Quality/Improvement Professional, Improvement Capability
By Stephanie Garry Garfunkel | Thursday, May 25, 2017
"I liked the idea of putting it all together while working on an improvement project."


Tag(s): Quality Improvement, Improvement Advisor Professional Development Program, Improvement Capability
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