| Friday, Dec 15, 2017
Working with experts and partners from around the world, we created hundreds of publications, online courses, blog posts, videos, and WIHI audio programs. Which ones rose to the top for us and are worth your time?
| Thursday, Dec 07, 2017
When an organization gets results and scores high on staff engagement surveys, it’s worth learning how they do it. Two long-time clinicians at the East London NHS Foundation Trust (ELFT) offer lessons on how to lay the foundation for a strong quality improvement culture.
| Monday, Dec 04, 2017
Our team at Community Solutions is adapting IHI’s quality improvement methodology and Breakthrough Series Collaborative model to help communities end homelessness among veterans and chronically homeless people.
| Wednesday, Nov 22, 2017
Effective middle managers are critical to sustainable quality improvement, yet many don’t get the support necessary to be successful. Some organizations won't invest in staff development, but they pay for poor quality in other ways - harm to patients, costly rework, and low morale - when they don’t develop the leadership and QI skills of their managers.
| Tuesday, Nov 21, 2017
The lessons from this project are clear. When leaders create a burning platform for change, and when frontline workers are empowered to measure and improve the care they deliver, the QI approach makes a difference.