Improvement Blog
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By Thomas Talbot | Thursday, May 26, 2016
Disagreements about compliance data are a common frustration among people working on hand hygiene. In this "Dear IHI," a hand hygiene expert shares advice on how to respectfully address this issue without getting defensive.


Tag(s): Hand Hygiene, Patient Safety, Infection - Healthcare-Associated (HAI), Data and Measurement, Culture of Safety
By Jo Ann Endo | Tuesday, Apr 26, 2016
I am always trying to be healthier. Like a good improver, I know that I can’t do this without a “how much, by when” aim. The problem is health is hard to measure, so I’ve settled on weight since it’s readily available, easy to track, and simple to calculate. But since I measure weight, I sometimes forget that my goal is better health (not weight loss) and I end up using the wrong strategies. (Think fad diets instead of altering long-term habits and behaviors.) This situation is analogous to what ... read full post


Tag(s): Person- and Family-Centered Care, Satisfaction: Patient and Family, Engage Patients and Families in Care, Data and Measurement
By Steve Tierney | Friday, Mar 25, 2016
We live in a world where an app notifies me if my flight changes times or gates. I can take a photo of a check and deposit it. With two clicks on my watch I can pay for groceries, apparel, and more. Yet, as health care providers, we use electronic health record (EHR) platforms that look, feel, and navigate like something from Windows 95. For an industry that routinely boasts about technological advancements, it’s embarrassing that we are using EHR tools from a decade ago. When it comes to how he ... read full post


Tag(s): Electronic Health Record (EHR), Leadership, IHI Leadership Alliance, Data and Measurement, Data Reporting and Analysis
By Jo Thomson | Friday, Mar 11, 2016
How do you know if you’re providing safe care? Do you rely on the “rearview mirror” approach of counting harms that happened in the past? Or do you also monitor real-time data to anticipate future harm?I’m a program manager with over 10 years of experience in Scotland’s national improvement agency, Healthcare Improvement Scotland. I am not a health care provider or a clinician. My typical work environment is a business office, but my passion is improving care. Recently, this has involved working ... read full post


Tag(s): Patient Safety, Quality Improvement, Data and Measurement
By Kimberly Mitchell | Thursday, Dec 03, 2015
Many quality improvers know that data should help you understand your performance over time. But what if your data could show you the future? In this blog post, Andrey Ostrovsky, MD, a practicing physician and social entrepreneur, and Lynne Chase, Massachusetts Program Director of The New England Quality Innovation Network-Quality Improvement Organization, explain how analytics are helping health systems improve outcomes for patients in crises — and transition from fee-for-service care into valu ... read full post


Tag(s): Equitable Care Delivery, Quality Improvement, Innovation and Idea Generation, Data and Measurement
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