It’s been a fruitful and inspiring year, with so much great new improvement content that it’s a challenge to choose “only ten” items to highlight at year’s end. But here, in no particular order, are some selections that we think are especially noteworthy. Revisit your favorites (or dig in for the first time, if you missed them before), share them with your colleagues, and use them to help kick-start your improvement efforts in the new year. From all of us at IHI, we wish you health and happy hol ...
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