| Friday, Oct 20, 2017
If you hear the phrase “patient-centered co-design” and wonder why the patient experience terminology keeps changing, IHI President and CEO Derek Feeley has some insights. In a preview of his IHI National Forum plenary, Feeley notes that co-design reflects the necessary evolution of health care's efforts to identify the best ways improve the patient experience.
| Friday, Sep 29, 2017
What is the global appeal of breaking the rules for better care? There are too many rules that don’t exist for good reasons, contributing to health care burnout. So, when given the chance to break or eliminate them, people are glad to do so if it helps them provide better care for patients.
| Thursday, Sep 14, 2017
As both a life-long patient and professional patient advocate, Tiffany Christensen asserts that co-designing patient-centered care will help address the burnout epidemic in health care.
| Friday, Sep 08, 2017
Rana Awdish, MD, is a critical care physician whose own near-death experience changed how she thinks about medicine. IHI spoke with her about how empathy may prevent burnout and the power of storytelling to improve health care.
| Monday, Mar 06, 2017
Do change and uncertainty represent "the new normal" in health care? In the latest installment of his “Line of Sight” column, IHI President and CEO Derek Feeley suggests three tips for making the most of an ever-changing health care landscape, including being open to learning from others.