| Thursday, Dec 07, 2017
When an organization gets results and scores high on staff engagement surveys, it’s worth learning how they do it. Two long-time clinicians at the East London NHS Foundation Trust (ELFT) offer lessons on how to lay the foundation for a strong quality improvement culture.
| Tuesday, Nov 28, 2017
Why doesn’t IHI add a fourth dimension to the Triple Aim? IHI President and CEO Derek Feeley shares IHI's perspective on the “Quadruple Aim," and his advice for organizations that want to add joy in work, health equity, or other priorities to the original IHI Triple Aim.
| Thursday, Oct 05, 2017
Bryan Stevenson is founder of the Equal Justice Initiative, an attorney, and a best-selling author. In a recent interview with IHI, Stevenson described the connections between striving to improve health care and fighting injustice, including the need for compassion and the risk of burnout.
| Friday, Sep 22, 2017
Unlike most evaluations, which assess a program’s effectiveness after the program is over, the SCALE evaluation provided rapid-cycle performance feedback to aid ongoing improvement. It used a method based on the empowerment evaluation approach to put the tools of accountability into the hands of the people doing the work.
| Wednesday, Jul 26, 2017
People around the US are demonstrating how to lead culture change and sustainable improvement in health, wellbeing, and equity as part of the 100 Million Healthier Lives Scaling Community Accelerators through Learning and Evaluation (SCALE) initiative.