Improvement Blog
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By Santiago Narino | Tuesday, Nov 27, 2018
What happens if you ask patients and families what high-quality care means to them? One hospital is using the answers to transform their care.


Tag(s): Person- and Family-Centered Care, engaging patients, Quality Improvement, Patient Safety, Latin America
By Mara Laderman | Monday, Nov 19, 2018
The environment of the emergency department is often stressful, but it can be especially traumatic for patients experiencing behavioral health emergencies. Learn how a trauma-informed care approach can yield better outcomes for patients and providers.


Tag(s): Behavioral Health, ED - Emergency Department, Person- and Family-Centered Care, Quality Improvement, Patient Safety, Improve ED Flow by Improving Behavioral Health Care
By IHI Multimedia Team | Tuesday, Oct 23, 2018
Discharging patients as soon as they are medically ready and assessing their needs at home – otherwise known as "flipped" discharge – makes it possible to shorten hospital length of stay and reduce the number of older adults who experience adverse events.


Tag(s): Quality Improvement, Geriatrics, Patient Safety, Person- and Family-Centered Care, Reducing Readmissions, IHI 90-Day R&D Process
By Jo Ann Endo | Tuesday, Sep 25, 2018
Respectfully listening to a patient tell their story of harm galvanizes even already committed patient safety professionals in a way that few other things do. Plots on a graph can’t compare to someone essentially saying that you — or people like you — let them down.


Tag(s): Person- and Family-Centered Care, Patient Safety, Quality Improvement, Engage Patients and Families in Improvement, Africa
By Leslie Pelton | Monday, Sep 10, 2018
Health care organizations want to address the national opioid crisis, but they don't always know where to begin. One health care system found that careful and compassionate deprescribing could reduce opioid use while also effectively addressing patients' pain.


Tag(s): Behavioral Health, Adverse Drug Event (ADE), Cost Containment and Reduction, Triple Aim for Populations, Medication Safety, Medication Reconciliation, Person- and Family-Centered Care
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