Improvement Blog
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By Tejal Gandhi | Tuesday, Oct 17, 2017
No one goes into medicine planning to be disrespectful, but time pressures and heavy panels of patients can create an environment that can challenge our professionalism. Demonstrating respect - and building trust as a result - is essential to improving patient safety.

 

Tag(s): Patient Safety, Person- and Family-Centered Care, Engage Patients and Families in Care, Adverse Event
By Stephanie Coulombre | Friday, Oct 13, 2017
Health literacy goes beyond understanding health care terminology. Having a shared understanding — with both patients and colleagues — of the meanings of our words is necessary for safe, effective, and equitable systems of health and care.

 

Tag(s): Person- and Family-Centered Care, Communication, Engage Patients and Families in Care, Patient Safety
By Kate Lally | Tuesday, Oct 10, 2017
How might a clinician start learning what matters most to their patients about end-of-life care? One way is to talk about choosing a health care proxy. In this interview, Kate Lally, MD, FACP, Chief of Palliative Care, Care New England Health System, shares how she does this.

 

Tag(s): End-of-Life Care, Person- and Family-Centered Care
By IHI Multimedia Team | Thursday, Sep 28, 2017
As more health care organizations work toward achieving health equity, it is not enough to focus on intentional discrimination. We must also acknowledge implicit bias and address it.

 

Tag(s): Equitable Care Delivery, Person- and Family-Centered Care, Communication, Quality Improvement
By Tiffany Christensen | Thursday, Sep 14, 2017
As both a life-long patient and professional patient advocate, Tiffany Christensen asserts that co-designing patient-centered care will help address the burnout epidemic in health care.

 

Tag(s): Person- and Family-Centered Care, Engage Patients and Families in Care, Engage Patients and Families in Improvement, National Forum
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