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By IHI Multimedia Team | Monday, Apr 17, 2017
National Healthcare Decisions Day, which happens every April 16 — and is a week-long event this year — is a collaborative effort of thousands of organizations as well as dedicated individual advocates committed to ensuring that adult Americans have the information and opportunity to communicate and document their health care decisions.


Tag(s): Person- and Family-Centered Care, Hospice
By Leslie Pelton | Friday, Apr 14, 2017
Funded by The Hartford Foundation, IHI is working with five pioneering health systems to determine how best to reliably deliver the best care to older adults. “Age-friendly” health care ensures that older adults are satisfied with their care; decreases healthcare-related harms common to older adults; and reduces the use of unnecessary hospital care.


Tag(s): Geriatrics, Person- and Family-Centered Care, Patient Safety, Reducing Readmissions
By Jo Ann Endo | Tuesday, Apr 11, 2017
On the April 6 WIHI (Who's Your Health Care Proxy?), panelists shared their tips for how to help patients pick a proxy and how to document their proxy choice in the medical record.


Tag(s): Person- and Family-Centered Care, WIHI, WIHI Archive, Hospice
By Jo Ann Endo | Friday, Apr 07, 2017
Both providers and their patients often express dissatisfaction with the typical model of primary care in the US. Could an alternative model change that? Erika Bliss, MD, founder and CEO of Qliance, asserts that direct primary care is the wave of the future because it offers more time for patients and clinicians to develop healing relationships.


Tag(s): Primary Care, Person- and Family-Centered Care, Quality, Cost, and Value
By Paul Epner | Tuesday, Apr 04, 2017
Many people assume that diagnostic errors result from sub-optimal care. While this is sometimes the case, it rarely explains the whole problem. Much more commonly, diagnostic error stems from the challenges of the diagnostic process, complexities in health care delivery, and the same kinds of cognitive errors that we all make in our daily lives.


Tag(s): Patient Safety, Person- and Family-Centered Care, Quality Improvement
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