Improvement Blog
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By IHI Multimedia Team | Wednesday, Apr 10, 2019
Assessing whether end-of-life care has been respectful is challenging, but critical. The following excerpt from IHI’s Conversation Ready white paper describes the Respect Measurement Tool. While the tool requires more testing, it has helped some teams promote productive conversations between care teams and families.

 

Tag(s): End-of-Life Care, Patient Safety, Quality Improvement, Person- and Family-Centered Care, The Conversation Project, Conversation Ready, Hospice, Communication
By Tracy Grafton | Tuesday, Apr 09, 2019
A hospice and palliative care social worker set up a monthly drop-in session at her hospital's cafe to talk about advance care directives over a cup of coffee. She shares her tips for having these important discussions.

 

Tag(s): End-of-Life Care, Person- and Family-Centered Care, The Conversation Project, Conversation Ready, Hospice, Communication
By Victor Tabbush | Wednesday, Apr 03, 2019
Age-friendly health systems provides safe, high-quality care that lines up with what matters most to an older adult. A business professor explains how providing age-friendly care is not only good for patients, but can also benefit an organization's bottom line.

 

Tag(s): Geriatrics, Person- and Family-Centered Care, Patient Safety, Age-Friendly Health Systems, Quality Improvement, Delirium (Acute), What Matters, Quality, Cost, and Value, Cost Containment and Reduction
By IHI Multimedia Team | Thursday, Mar 28, 2019
Building a reliable process for advance care planning and providing respectful care at the end of life comes with many challenges. One key to success is to develop a systems approach to improve end-of-life care.

 

Tag(s): End-of-Life Care, Person- and Family-Centered Care, The Conversation Project, Conversation Ready, Hospice
By Lauge Sokol-Hessner | Thursday, Mar 21, 2019
IHI's understanding of what's essential for optimal end-of-life care has evolved over the years. One major example of this is viewing respectful care as the desired outcome of end-of-life care improvement efforts.

 

Tag(s): End-of-Life Care, Person- and Family-Centered Care, The Conversation Project, Conversation Ready, Hospice, Communication
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