Improvement Blog
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By Catherine Mather | Wednesday, Aug 16, 2017
One thing many caregivers have in common is that they are faced with managing complex medical tasks they never imagined doing, like administering pills and injections, performing wound care, and managing nutrition.


Tag(s): Expedition, Person- and Family-Centered Care
By Warren Wong | Tuesday, Jul 18, 2017
In health care, we too often discount lived experience. People who have lived the experience, however, can’t discount it and they don’t always feel welcome in health care settings. Too often, patients go from homelessness to high-cost hospital stays, back to homelessness, and back again. The health of the patient suffers, and so does the community.


Tag(s): Triple Aim for Populations, Equitable Care Delivery, Person- and Family-Centered Care
By Kelly McCutcheon Adams | Thursday, Jul 06, 2017
One of the most important changes they implemented was deceptively simple. The collaborative leaders put together a one-page questionnaire for patients to complete. They asked, “Currently, what is your NUMBER ONE concern or goal related to your IBD?”


Tag(s): Breakthrough Series College, Person- and Family-Centered Care, Collaboratives (IHI Breakthrough Series model)
By IHI Multimedia Team | Thursday, Jun 29, 2017
Dr. Edward H. Wagner, a trailblazer in the healthcare industry, the founding Director of MacColl Center and the Group Health Research Institute (now KPWHRI), is retiring after four decades of remarkable service. Several IHI leaders reflected on Ed’s impact on health, health care, and their own lives.


Tag(s): Primary Care, Chronic Care Model, Quality Improvement, Person- and Family-Centered Care
By Sarah Hazlitt | Thursday, Jun 15, 2017
Chris Pointon talks about how a simple tweet to encourage health care staff to introduce themselves turned into the international #hellomynameis campaign to encourage more compassionate and patient-centered care.


Tag(s): Person- and Family-Centered Care, Communication, Quality Improvement
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