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By Patricia McGaffigan | Thursday, May 02, 2019
While Florence Nightingale is often recognized for transforming nursing from a service to a profession, far too few recognize her as one of the first safety and quality leaders in health care.


Tag(s): Patient Safety, Quality Improvement, Leadership, Measures, Person- and Family-Centered Care
By Zewdie Mulissa | Friday, Jan 04, 2019
There are many ways to present and analyze data. For improvement efforts, visual displays are often the best approach to learn from data variation. Images are usually easy and quick to prepare, and they lead to a systematic view of problems and opportunities.


Tag(s): Quality Improvement, Patient Safety, Measures, Improvement Capability, Africa
By IHI Multimedia Team | Thursday, Jan 03, 2019
Using the Psychology of Change framework to tap into what motivates people to change can be the key to sustainable improvement. How can a team be sure that using the framework is helping? They can apply all five domains of the Framework to determine measures and collect and analyze data.


Tag(s): Psychology of Change, Leadership, Quality Improvement, Improvement Capability, Measures
By Naomi Fedna | Friday, Dec 21, 2018
Learning how to conduct research might not seem like a big deal for some. For those implementing Ethiopia's National Quality Strategy (including IHI staff based in Addis Ababa), however, it is an essential part of addressing underrepresentation in high-impact medical journals and global health equity.


Tag(s): Quality Improvement, Patient Safety, Improvement Capability, Measures, Africa
By David Williams | Wednesday, May 30, 2018
When working on improvement, it's easy to fall prey to two big mistakes: 1) acting like something is a unique event when it’s normal for the process, or 2) ignoring issues that are truly special, assuming they are normal. Making the right assessment can be difficult without the right tool: a Shewhart chart, also known as a control chart.


Tag(s): Quality Improvement, Measures, Improvement Capability, Leadership
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