Improvement Blog
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By Virginia Patania | Tuesday, Oct 15, 2019
The word “joy” can elicit a variety of reactions from health care professionals. One joy in work proponent explains why she and her team use the word.

 

Tag(s): Joy in Work, Psychological Safety, Quality Improvement, Culture, What Matters
By IHI Multimedia Team | Tuesday, Dec 18, 2018
Quality oversight by a board correlates with patient outcomes on key quality metrics, but governing quality has become more complex for trustees in recent years. IHI has developed the Framework for Effective Board Governance of Health System Quality white paper to help.

 

Tag(s): Leadership, Governance and Boards, Quality Improvement, Patient Safety, Culture
By Caitlin Littlefield | Wednesday, Jan 22, 2014
IHI faculty member Lauge Sokol-Hessner, MD, is Associate Director of Inpatient Quality and Conversation Ready Team Leader at Beth Israel Deaconess Medical Center. He is also faculty for the IHI Virtual Expedition Is Your Organization Conversation Ready?​Q How would you describe the Conversation Ready concept? There are two parallel and intersecting initiatives. One is The Conversation Project, which is focused on helping patients and families start to have conversations about end-of-life wishes. ... read full post

 

Tag(s): Conversation Ready, The Conversation Project, Culture, Awareness, End of Life Care, End of Life discussions
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