Improvement Blog
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By Stephanie Calcasola | Thursday, Nov 19, 2015
Providing staff with quality improvement training has helped the Director of Quality at a large academic medical center reach the highest percentile in surveys of employee engagement.

 

Tag(s): Improvement Capability, Quality, Quality and improvement, Quality and Patient Safety, Leadership, leadership for improvement
By David Munch | Friday, Jan 23, 2015
Building quality improvement capability is not only about skill building. David Munch, MD, argues in favor of better support for middle managers who lead improvement efforts.

 

Tag(s): Improvement Capability, Quality, Quality and improvement, Quality and Patient Safety, Leadership, leadership for improvement
By Caitlin Littlefield | Thursday, Jun 27, 2013
Kelly McCutcheon Adams, LICSW Director, IHI Two years ago at a medical appointment, the medical assistant asked me if I have any medication reactions. This was different than asking at prior appointments about medication allergies, so I gave a different answer yes, my brain gets nutty if I take cough syrup with guaifenesin in it. Since that day, every time I show up at a medical appointment at any doctor’s office in my community, at the walk-in clinic or at the emergency depart ... read full post

 

Tag(s): Conversation Ready, Patient Safety, Quality, Patient & Family Centered Care
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