| Thursday, May 09, 2019
If you’re relatively healthy, driving for hours to a hospital appointment is an inconvenience. For someone who is frail or in pain, the journey is a huge challenge. A rural telehealth system in Scotland is growing in popularity because they're co-designing it with patients and clinicians.
| Wednesday, Apr 25, 2018
Identifying what physicians care about is the key to physician engagement. Just because the physicians in your organization are not engaged in the project you’re putting in front of them, it doesn’t mean they don’t care about improvement.
| Friday, Oct 20, 2017
If you hear the phrase “patient-centered co-design” and wonder why the patient experience terminology keeps changing, IHI President and CEO Derek Feeley has some insights. In a preview of his IHI National Forum plenary, Feeley notes that co-design reflects the necessary evolution of health care's efforts to identify the best ways improve the patient experience.
| Thursday, Mar 17, 2016
Sometimes you only have a minute or two to explain what Quality Improvement means, so you have to skip the jargon and be clear about how useful it can be.
| Wednesday, Oct 07, 2015
There is a lot of uncertainty in the world of population management and accountable care. The transition from volume to value-based reimbursement is challenging and risky. One thing that is clear despite the ambiguity of the current health care environment: you have to engage your clinicians and leaders.