Improvement Blog
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By Maura Brennan | Tuesday, Aug 13, 2019
A physician shares what she’s learned about improving care for older adults. It's now part of a multi-stakeholder effort to make their city an age-friendly community.

 

Tag(s): Age-Friendly Health Systems, Geriatrics, Patient Safety, Quality Improvement, What Matters, Delirium, Joy in Work
By Molly Bogan | Wednesday, Jul 24, 2019
How do evolving approaches to cost affect health equity, joy in work, and shared decision-making? IHI’s Molly Bogan, a leader of work on lowering health care costs while maintaining or improving quality for patients, shares insights on health care’s transition from fee-for-service to value-based care in a new interview.

 

Tag(s): quality cost and value, Efficiency and Waste Reduction, Quality Improvement, Accountable Care Organization, Avoidable ED Visits, Person- and Family-Centered Care, Complex Needs, Joy in Work, Quality, Cost, and Value
By Lawrence Yang | Friday, Jul 05, 2019
Effective meetings might not sound important, but trained Improvement Coaches know they can help spur progress, unite teams, and reduce wasted time. One Improvement Coach describes how learning to run better meetings helped him and his teams when they were feeling burned out.

 

Tag(s): Quality Improvement, Efficiency and Waste Reduction, Improvement Capability, Communication, Teamwork, Joy in Work
By Leonard Berry | Wednesday, May 15, 2019
Is too much emotional distance contributing to clinician burnout? IHI Senior Fellow Len Berry argues that the fear of taking away hope and having difficult emotional and spiritual discussions can harm both patients and care providers.

 

Tag(s): Person- and Family-Centered Care, Joy in Work, Communication, Conversation Ready, End-of-Life Care
By Santiago Narino | Thursday, Apr 18, 2019
A health care leader used what she's learned about the psychology of change to increase psychological safety and enhance joy in work in her critical care unit.

 

Tag(s): Psychology of Change, Joy in Work, Latin America, Psychological Safety
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