Improvement Blog
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By Trina Lorch | Thursday, Jan 11, 2018
Whether they’re managers, directors, senior directors, vice presidents, or chief quality officers, health care leaders are facing pressures in many directions: lowering costs, improving population health, and managing their health system’s patient satisfaction reputation in the age of online reviews.


Tag(s): Quality Improvement, Leadership, Culture of Safety, Quality, Cost, and Value, Joy in Work
By Leonard Berry | Wednesday, Jan 10, 2018
Keynote speakers at the 2017 IHI National Forum highlighted elements essential for creating a fundamentally different health care system. They spoke of proximity, humility, shared purpose, trust, transparency, inclusion, empowered execution, and joy.


Tag(s): Person- and Family-Centered Care, Joy in Work, Leadership, National Forum
By IHI Multimedia Team | Thursday, Jan 04, 2018
For the busy health care worker, it’s not easy to prioritize self-care. But the ability to pause and reset one’s focus is almost essential. Studies associate mindfulness — that is, the act of paying deliberate attention to the present moment — with improvements in empathy, cognitive performance, and health and well-being.


Tag(s): Joy in Work
By Kate Fitzpatrick | Thursday, Dec 21, 2017
To face the mounting challenges of delivering safe, quality care in a frenetic workplace, it is not enough to rely on clinical skills and the desire to do good. To protect against stress, burnout, and fatigue, health care professionals need training to be more resilient, present-minded, and compassionate toward patients and themselves.


Tag(s): Joy in Work
By Michael Briddon | Friday, Dec 15, 2017
Working with experts and partners from around the world, we created hundreds of publications, online courses, blog posts, videos, and WIHI audio programs. Which ones rose to the top for us and are worth your time?


Tag(s): Patient Safety, Quality Improvement, IHI Open School, Flow - Moving Patients, Information and Materials Through Hospitals, Equitable Care Delivery, Joy in Work
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