Improvement Blog
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By Santiago Narino | Thursday, Apr 18, 2019
A health care leader used what she's learned about the psychology of change to increase psychological safety and enhance joy in work in her critical care unit.


Tag(s): Psychology of Change, Joy in Work, Latin America, Psychological Safety
By Shobhan Thakore | Thursday, Apr 11, 2019
A quality improvement leader shares how his introduction to IHI's Psychology of Change Framework challenged him to ensure that his teaching addresses the human side of change.


Tag(s): Leadership, Quality Improvement, Patient Safety, Psychology of Change, Improvement Capability
By Julia Moore | Wednesday, Mar 13, 2019
A proponent of motivational interviewing - a technique that helps people recognize when they want to change - shares how it aligns with IHI's Psychology of Change Framework.


Tag(s): Psychology of Change, Quality Improvement
By Jason Leitch | Thursday, Feb 21, 2019
Jason Leitch is Scotland’s National Clinical Director for Healthcare Quality and Strategy. In the following interview, he describes why activating people's agency - no matter who you are or what you're doing - is essential for improvement.


Tag(s): Leadership, Quality Improvement, Patient Safety, Psychology of Change
By IHI Multimedia Team | Tuesday, Jan 15, 2019
Power is not a position that a person has within an organization. Power is relational and produced by a set of interdependent relationships that can be changed to achieve a specified aim. Therefore, understanding power is key to understanding how to make improvement.


Tag(s): Leadership, Psychology of Change, Equitable Care Delivery
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