Improvement Blog
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By Santiago Narino | Thursday, Apr 18, 2019
A health care leader used what she's learned about the psychology of change to increase psychological safety and enhance joy in work in her critical care unit.


Tag(s): Psychology of Change, Joy in Work, Latin America, Psychological Safety
By Angelo Lima | Tuesday, Apr 02, 2019
A physician describes how, despite scarce resources in her rural hospital, their improvement team managed to reduce their maternal mortality rate to zero for over a year.


Tag(s): Maternal and Child Health, Patient Safety, Quality Improvement, Equitable Care Delivery, Triple Aim for Populations, Latin America
By Santiago Narino | Tuesday, Nov 27, 2018
What happens if you ask patients and families what high-quality care means to them? One hospital is using the answers to transform their care.


Tag(s): Person- and Family-Centered Care, engaging patients, Quality Improvement, Patient Safety, Latin America
By Livia Mucciolo | Thursday, Aug 16, 2018
We may sometimes forget how all of us have experienced biases or unwanted judgements at some point. It is possible for even well-intentioned, highly trained health care providers to bring their own unconscious biases into their interactions with patients. It is thus all our jobs to learn about racism and health equity.


Tag(s): Equitable Care Delivery, Latin America
By Jacqueline Alves Torres | Monday, May 07, 2018
I went from maternal health expert to obstetric patient so fast. As a black woman, I found myself wondering what might have happened if I had arrived with only my husband who is also black, and without a group of white doctors.


Tag(s): Maternal and Child Health, Perinatal Care, Equitable Care Delivery, Latin America
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