| Friday, Dec 07, 2018
What health care board members need to know to fulfill their quality oversight responsibilities has grown exponentially in the last decade. In response, the IHI Lucian Leape Institute has published the Framework for Effective Board Governance of Health System Quality white paper.
| Wednesday, Dec 05, 2018
Why do you work in health care? What matters most to you? Answering questions like these can help identify intrinsic motivations to improve health care. This excerpt from the IHI Psychology of Change Framework to Advance and Sustain Improvement white paper explores how to tap into the fundamental reasons people want to continuously make care better for their patients.
| Tuesday, Dec 04, 2018
Every clinician has basic quality improvement skills because we know how to provide care. But the challenge is to turn experience focused on change for individuals into systems improvement for every patient, every time.
| Tuesday, Nov 20, 2018
Activating people’s agency is the central objective of the IHI Psychology of Change Framework. Agency has two key components: power and courage. Together, courage and power motivate people to choose to act with purpose.
| Wednesday, Nov 14, 2018
If you work on quality improvement without understanding the implications of changing a process upstream or downstream, you can change other parts of the system in unintentional ways.