| Thursday, Sep 13, 2018
Quality improvement professionals need a kit of essential tools to fix a problem. Experience is helpful to determine which quality improvement (QI) tool to use for what purpose, how to use each one, and when to use them
| Monday, Jul 30, 2018
Many health care organizations want to know how to engage patients and families as equal partners in quality improvement, but they don't know how.
| Wednesday, Jul 25, 2018
Quality improvement is about learning and using data to predict future performance, but is your organisation using data correctly? IHI’s Senior Lead for Quality Improvement Methods, David M. Williams, answers the important questions everyone is asking, such as why do we need it, how much is required, and what can we use it for?
| Wednesday, Jul 11, 2018
A few years ago, IHI published guidance on how to scale an improvement idea or initiative from local small-scale testing to a defined region or country. From testing the framework, we have learned that more guidance is needed on how the content needs to evolve to support scale up.
| Tuesday, Jul 03, 2018
Health care isn't the same as making hamburgers, but there are lessons to learn from a place like McDonald’s about standardization. After all, there is considerable variation and lack of standardization that can lead to a less than satisfying experience for patients and families or even harm.