Improvement Blog
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By David Williams | Wednesday, May 30, 2018
When working on improvement, it's easy to fall prey to two big mistakes: 1) acting like something is a unique event when it’s normal for the process, or 2) ignoring issues that are truly special, assuming they are normal. Making the right assessment can be difficult without the right tool: a Shewhart chart, also known as a control chart.


Tag(s): Quality Improvement, Measures, Improvement Capability, Leadership
By IHI Multimedia Team | Wednesday, May 16, 2018
Collecting patient satisfaction data doesn’t go far enough to engage patients in quality improvement. Learn about an organization that offers patients and their caregivers opportunities to learn QI methods and join QI teams.


Tag(s): Quality Improvement, Engage Patients and Families in Improvement, Improvement Capability, Europe
By Gareth Parry | Monday, May 14, 2018
A recent collection of papers published in the International Journal for Quality in Health Care offers the improvement field an opportunity to engage and work with evaluators and researchers to improve the rigor of our designs and solidify the learning that emerges about what, how, where, and with what impact initiatives work.


Tag(s): Quality Improvement, Improvement Methods and Tools, Improvement Capability
By Santiago Narino | Friday, Mar 23, 2018
Using their quality improvement training, teams from Mexico have incorporated the human touch into their work to improve diabetes care. Targeted home visits, free instant messaging apps, nutrition education, and motivational workshops are just a few of the ways they've built relationships with patients and developed their capacity to better care for themselves at home.


Tag(s): Quality Improvement, Diabetes, Chronic Condition, Improvement Capability, Latin America, Engage Patients and Families in Care, Triple Aim for Populations
By Don Goldmann | Tuesday, Feb 06, 2018
To determine whether your project needs IRB review, consider these criteria, which we use where I work at Boston Children’s Hospital. When in doubt, take your project to the IRB.


Tag(s): Improvement Capability, Equitable Care Delivery
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