| Wednesday, May 01, 2019
A new learning cohort will offer support for members of the Africa quality and safety community looking to build foundational QI skills. IHI’s Joe Mando, Director of Africa Operations, and Michaiah Parker, Africa Region Project Assistant, share stories that inspired the new program.
| Tuesday, Apr 23, 2019
Health care teams need current data to guide their work and sustain improvement. Visual management boards provide at-a-glance information about performance, including unit-level measures that align with system-wide strategic goals.
| Wednesday, Apr 17, 2019
An EMS chief describes how creating an improvement culture has helped his team work more efficiently, communicate more effectively (including with elected officials), and saved their community money.
| Thursday, Apr 11, 2019
A quality improvement leader shares how his introduction to IHI's Psychology of Change Framework challenged him to ensure that his teaching addresses the human side of change.
| Wednesday, Mar 27, 2019
When learners at a training struggled to retain the concept of a median, an important idea for measuring the outcomes of their quality improvement work, IHI’s Dr. Michèle Youngleson had an idea. She shares how she created an exercise to explain and reinforce the concept of median.