Improvement Blog
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By | Tuesday, Sep 10, 2019
Diversity is a worthy goal, but it is insufficient unless all staff members are treated with respect and dignity and have equitable access to employment opportunities. One of England's most influential health care chief executives explains why workforce equality is an integral part of their quality improvement journey.


Tag(s): Leadership, Quality Improvement, Equitable Care Delivery, Improvement Capability
By Uma Kotagal | Thursday, Sep 05, 2019
As health systems mobilize in pursuit of the Triple Aim, more are sharing their quality improvement skills with their community partners. A health care improvement veteran explains why her top-ranked organization understands they can’t improve community health on their own.


Tag(s): Triple Aim for Populations, Quality Improvement, Community, Communication, Pediatrics, Improvement Capability
By Azukile Nzuzo | Thursday, Aug 15, 2019
When patients newly diagnosed with HIV left the Bedfordview clinic before seeing a provider, staff across the facility collaborated to make a change. By mapping out the process of care, they identified gaps, adapted their approach, and created sustainable ways to better support patients using QI.


Tag(s): Improvement Capability, Quality Improvement, Person- and Family-Centered Care, Africa
By Peter Lachman | Wednesday, Jul 31, 2019
Respect and empower your team members. Care for the people who care for others. Dr. Peter Lachman, CEO of the International Society for Quality in Health Care, shares these messages and other pieces of wisdom from his experience leading QI teams around the world.


Tag(s): Africa, Improvement Capability, Quality Improvement, Patient Safety
By Angelo Lima | Tuesday, Jul 23, 2019
As part of a collaborative, Dr. Marcia Cristina da Silva and her team sought to improve patient safety at their trauma center. By recognizing inconsistencies in care for ventilator-associated pneumonia (VAP), co-designing a new process with everyone involved in patient care, and inviting honest criticism, they reduced VAP infections by 47 percent.


Tag(s): Person- and Family-Centered Care, Quality Improvement, Improvement Capability, Patient Safety, Latin America
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