Improvement Blog
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By Azukile Nzuzo | Thursday, Aug 15, 2019
When patients newly diagnosed with HIV left the Bedfordview clinic before seeing a provider, staff across the facility collaborated to make a change. By mapping out the process of care, they identified gaps, adapted their approach, and created sustainable ways to better support patients using QI.


Tag(s): Improvement Capability, Quality Improvement, Person- and Family-Centered Care, Africa
By Peter Lachman | Wednesday, Jul 31, 2019
Respect and empower your team members. Care for the people who care for others. Dr. Peter Lachman, CEO of the International Society for Quality in Health Care, shares these messages and other pieces of wisdom from his experience leading QI teams around the world.


Tag(s): Africa, Improvement Capability, Quality Improvement, Patient Safety
By Angelo Lima | Tuesday, Jul 23, 2019
As part of a collaborative, Dr. Marcia Cristina da Silva and her team sought to improve patient safety at their trauma center. By recognizing inconsistencies in care for ventilator-associated pneumonia (VAP), co-designing a new process with everyone involved in patient care, and inviting honest criticism, they reduced VAP infections by 47 percent.


Tag(s): Person- and Family-Centered Care, Quality Improvement, Improvement Capability, Patient Safety, Latin America
By Karen Baldoza | Thursday, Jul 18, 2019
Karen Baldoza describes her perspective on the past, present, and future of building individual and organizational capability for improvement.


Tag(s): Improvement Capability
By Celumusa Ndimande | Tuesday, Jul 09, 2019
Building momentum for QI, distributing resources effectively, remapping patient flow, and engaging support from staff are achievable in limited resourced settings. IHI's Celumusa Ndimande shares how frontline workers at a community health center fostered these efforts to improve the quality of tuberculosis care.


Tag(s): Africa, Improvement Capability, Quality Improvement
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