Improvement Blog
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By Kimberly Mitchell | Monday, Jul 28, 2014
"Fully engaging patients and families in multidisciplinary rounds is not only better for patients, but it can also help with a range of issues for which hospitals are being held accountable," says Tammy Alvarez, MSN, RN, CCRN, faculty for the IHI Expedition on Engaging Patients and Families in Multidisciplinary Rounds. In this interview with IHI Communications Specialist Jo Ann Endo, she explains why effective rounding is more important than ever.Q Why is it so important to engage patients and f ... read full post


Tag(s): Patient and Family Centered Care, Patient and family engagement, engagement, Expedition
By Jo Ann Endo | Friday, Mar 29, 2013
It doesn’t matter how many times I see the video of Mrs. Rosie Bartel. It kills me every time. In the video, Rosie describes how, after she had what she thought would be a “routine” knee replacement surgery three years ago, she was told she had contracted a methicillin-resistant Staphylococcus aureus (MRSA) infection. Sixteen surgeries later (the most recent in February), the effects of the infection have led to a series of losses, including her home, her much beloved job, a large section of ... read full post


Tag(s): Patient & Family Centered Care, Patient and family engagement, Project JOINTS
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