Improvement Blog
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By Jennifer Lenoci-Edwards | Tuesday, Dec 04, 2018
Every clinician has basic quality improvement skills because we know how to provide care. But the challenge is to turn experience focused on change for individuals into systems improvement for every patient, every time.

 

Tag(s): Quality Improvement, Patient Safety, Improvement Capability, Workforce Satisfaction and Retention, Leadership
By IHI Multimedia Team | Thursday, Mar 02, 2017
Co-design involves patients in the design process and works with them to understand their met and unmet needs. The Department of Veterans Affairs uses it for both patients and staff to go beyond just designing with veterans in mind, to actually designing with veterans.

 

Tag(s): Person- and Family-Centered Care, Engage Patients and Families in Improvement, Engage Front-Line Staff in Improvement, Workforce Satisfaction and Retention
By IHI Multimedia Team | Wednesday, Feb 22, 2017
Improvement guru W. Edwards Deming had a clear vision of a leader’s role: “Management’s overall aim should be to create a system in which everybody may take joy in his [or her] work.” Studies have shown that joy in work leads to higher service user satisfaction, better staff engagement, more cooperation among staff, higher productivity, and more efficiency.

 

Tag(s): Joy in Work, Workforce Satisfaction and Retention, Leadership, National Forum
By Derek Feeley | Friday, Jun 24, 2016
IHI President and CEO Derek Feeley believes it’s a leader’s responsibility to ensure their staff members have a "line of sight," a direct connection from each person’s job to their organization’s mission and strategy. This, he asserts, is essential for effective decision making, to enhance staff satisfaction, and to minimize waste and procrastination.

 

Tag(s): Leadership, Workforce Satisfaction and Retention, Joy in Work, Efficiency and Waste Reduction
By Christina Gunther-Murphy | Tuesday, Jun 14, 2016
IHI and the IHI Leadership Alliance have been developing recommendations on what senior leaders can do to promote joy in work and reduce burnout. One way senior leaders can improve morale is to hold themselves accountable to the values and culture of their organizations. How? By not walking by when they see something that isn’t right.

 

Tag(s): Joy in Work, Workforce Satisfaction and Retention, Leadership, IHI Leadership Alliance
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