Improvement Blog
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By Lauge Sokol-Hessner | Tuesday, Aug 27, 2019
Health care can harm patients without causing physical injury. As a growing number of health care providers include disrespect as a patient safety issue, one organization is using Root Cause Analyses and Action (RCA2) to better understand the problem.


Tag(s): Patient Safety, Tools, Adverse Event
By Frank Federico | Tuesday, Jun 25, 2019
Designed and tested by IHI’s world-renowned safety experts, the Patient Safety Essentials Toolkit can help you improve teamwork and communication, understand the underlying issues that can cause errors, and create and maintain reliable systems. In the following interview, IHI Vice President Frank Federico, RPh, provides an overview of how to put the toolkit to good use.


Tag(s): Patient Safety, Quality Improvement, Improvement Capability, Tools
By Joshua Eng | Friday, Dec 14, 2018
During the last 12 months, we tackled both new and familiar topics and created hundreds of blog posts, videos, and publications. You may recall some of them, but perhaps you missed a few. Which ones do we think are worth revisiting?


Tag(s): Quality Improvement, Joy in Work, Psychology of Change, IHI White Papers, Tools, Substance Abuse
By IHI Multimedia Team | Friday, Dec 01, 2017
Root cause analysis (RCA) is widely used to learn how and why medical errors occurred, but their success has been inconsistent. Improving their effectiveness requires concentration on preventing future harm. Prevention requires action, and so a panel of experts renamed the process Root Cause Analyses and Actions, or RCA2 (RCA “squared”).


Tag(s): Patient Safety, Tools, Adverse Event
By Mike Briddon | Wednesday, Jun 07, 2017
IHI’s Quality Improvement Essentials Toolkit includes the tools and templates you need to launch and manage a successful health care improvement project. Each of the ten tools in the toolkit includes a short description, instructions, an example, and a blank template.


Tag(s): Quality Improvement, Improvement Capability, Tools
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