Improvement Blog
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By Kate Lally | Monday, Jun 17, 2019
IHI has developed sample dialogues and case studies in a new toolkit to help address some of the challenges of engaging with patients and families in end-of-life care conversations.

 

Tag(s): Conversation Ready, The Conversation Project, Person- and Family-Centered Care, End-of-Life Care, Communication, Age-Friendly Health Systems, Geriatrics, Patient Safety, Quality Improvement, What Matters, Hospice
By Kedar Mate | Wednesday, Jun 05, 2019
Providing care for elderly patients doesn't automatically make you an expert in geriatrics. However, the 4Ms framework - focusing on what matters most to patients, medication, mobility, and mentation - can serve as a useful reminder to address the most important components of care for older adults.

 

Tag(s): Geriatrics, Person- and Family-Centered Care, Patient Safety, Age-Friendly Health Systems, Quality Improvement, Delirium (Acute), Medication Safety, What Matters
By Susan Edgman-Levitan | Tuesday, May 21, 2019
Susan Edgman-Levitan was one of the first people to urge clinicians to ask, “What matters to you?” as well as “What is the matter?” In the following interview, she shares the personal experience that led to this groundbreaking idea and how to counter skepticism about putting “What Matters” into practice.

 

Tag(s): Person- and Family-Centered Care, Communication, Quality Improvement, Engage Patients and Families in Care, Engage Patients and Families in Improvement, What Matters, Primary Care
By Victor Tabbush | Wednesday, Apr 03, 2019
Age-friendly health systems provides safe, high-quality care that lines up with what matters most to an older adult. A business professor explains how providing age-friendly care is not only good for patients, but can also benefit an organization's bottom line.

 

Tag(s): Geriatrics, Person- and Family-Centered Care, Patient Safety, Age-Friendly Health Systems, Quality Improvement, Delirium (Acute), What Matters, Quality, Cost, and Value, Cost Containment and Reduction
By Mary Tinetti | Wednesday, Jan 23, 2019
What does it mean to be "age-friendly?" It means providing safe, high-quality care that lines up with what matters most to an older adult. In the following interview, Mary Tinetti, MD, Chief of Geriatrics at Yale-New Haven Hospital, explains the keys to providing the best care possible for older adults.

 

Tag(s): Geriatrics, Person- and Family-Centered Care, Patient Safety, Age-Friendly Health Systems, Quality Improvement, Delirium (Acute), Medication Safety, What Matters
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