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By IHI Multimedia Team | Thursday, May 28, 2020
As telehealth continues to expand, it is important to proactively understand the risks of delivering care virtually and how to improve it.


Tag(s): Coronavirus (COVID-19), Telehealth, Patient Safety, FMEA - Failure Mode and Effects Analysis
By Amar Shah | Wednesday, May 27, 2020
During the COVID-19 pandemic, one might reasonably think that joy in work is irrelevant, but there is no more important time to address it.


Tag(s): Coronavirus (COVID-19), Joy in Work, Leadership, Quality Improvement, Europe
By Bonnie Geld | Tuesday, May 26, 2020
Optimizing case management will become more important for managing hospital flow as organizations restart services put on hold while caring for COVID-19 patients.


Tag(s): Coronavirus (COVID-19), quality cost and value, Discharge Planning, Flow - Moving Patients, Information and Materials Through Hospitals, Efficiency and Waste Reduction
By IHI Multimedia Team | Friday, May 22, 2020
Since the Age-Friendly 4Ms Framework helps ensure the reliable practice of evidence-based care, it has the potential to address health inequities.


Tag(s): Coronavirus (COVID-19), Telehealth, Equitable Care Delivery, Age-Friendly Health Systems, What Matters, Geriatrics, Triple Aim for Populations
By IHI Multimedia Team | Thursday, May 21, 2020
A driver diagram is a useful tool to explore the actions needed to fuel positive outcomes. Mary Eyram Ashinyo, MD, Deputy Director of Quality Assurance for the Ghana Health Service, reflected on her country’s work on psychological and physical preparedness to respond to the COVID-19 pandemic.


Tag(s): Coronavirus (COVID-19), Quality Improvement, Africa
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