Improvement Blog
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By Hannah Lee Flath | Thursday, May 30, 2019
The system of racial stereotyping and stigma, both in healthcare and the media, leads to inequities in the care for patients affected by substance use disorders and chronic pain. Hannah Flath, program coordinator at IHI, describes her own experience with chronic pain as one of privilege and person-centered care. She uses her story to emphasize the importance of reducing stigma and improving equitable care by changing the narrative surrounding sub

 

Tag(s): Open School, Substance Use Disorder, Quality Improvement
By Christian Ayin | Wednesday, May 29, 2019
The premature death of a newborn motivated pharmacist Christian Ayin to always look out for harms due to medication. Through IHI’s Africa Hospital Patient Safety Initiative, he and his team have transformed his experiences into opportunities for action to reduce medication harm and improve patient safety.

 

Tag(s): Africa, Medication Safety, Trigger Tools, Patient Safety, Quality Improvement
By Kimberlydawn Wisdom | Thursday, May 23, 2019
How can we eliminate inequities in maternal health? One health care leader offers her advice and describes what many people may not know about why African American women are much more likely to have a poor birth outcome than white women.

 

Tag(s): Maternal and Child Health, Perinatal Care, Patient Safety, Quality Improvement, Equitable Care Delivery, Triple Aim for Populations
By Amanda Aryee | Wednesday, May 22, 2019
When Amanda Aryee, a pharmacy manager, was introduced to the Basic Certificate in Quality and Safety, the Global Trigger Tool, and other QI tools, she recognized the connection between quality and patient safety. Follow her journey to see the lessons she learned from QI tools about ensuring the delivery of high-quality care.

 

Tag(s): Africa, Patient Safety, Quality Improvement
By Susan Edgman-Levitan | Tuesday, May 21, 2019
Susan Edgman-Levitan was one of the first people to urge clinicians to ask, “What matters to you?” as well as “What is the matter?” In the following interview, she shares the personal experience that led to this groundbreaking idea and how to counter skepticism about putting “What Matters” into practice.

 

Tag(s): Person- and Family-Centered Care, Communication, Quality Improvement, Engage Patients and Families in Care, Engage Patients and Families in Improvement, What Matters, Primary Care
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