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By Hagar Tomer | Thursday, Oct 31, 2019
When young people are struggling with serious mental health issues, their families often bring them to the emergency department because they don’t know where else to turn. But the ED is not always the best option.


Tag(s): Quality Improvement, Behavioral Health, Pediatrics, Triple Aim for Populations, ED - Emergency Department
By Derek Feeley | Wednesday, Oct 30, 2019
IHI's Derek Feeley believes the biggest threat to patient safety posed by the current economic climate is the diversion of health care leaders’ attention. He shares the three things leaders across the globe find most challenging, asserting that they are the keys to staying focused on workforce and patient safety during turbulent times.


Tag(s): Leadership, Patient Safety, Quality Improvement, Culture of Safety, Psychological Safety, Communication
By Jo Ann Endo | Tuesday, Oct 29, 2019
An athlete might not seem like an obvious source for QI lessons, but Abby Wambach is no ordinary athlete. The world soccer champion and two-time Olympic gold medalist shares leadership lessons relevant to any health care improvement professional.


Tag(s): National Forum, Leadership, Quality Improvement, Equitable Care Delivery
By Audrey Lampert | Thursday, Oct 24, 2019
To improve hiring for diversity and equity, organizations need to explore every corner of their hiring processes to find institutional racism, name it, and create systems to address it.


Tag(s): Equitable Care Delivery, Leadership, Quality Improvement
By Chesley Rappleye | Tuesday, Oct 22, 2019
Some award-winning organizations that are getting results might be tempted to sit back and relax. Others understand that achieving the Triple Aim takes more than providing excellent care.


Tag(s): Triple Aim for Populations, Quality Improvement, Equitable Care Delivery, engaging patients, Leadership, Europe
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