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By Patty Webster | Thursday, Jan 31, 2019
An IHI team used the Pareto chart tool to prioritize their time and energy in order to achieve their goals.


Tag(s): Improvement Capability, Quality Improvement, Africa
By Derek Feeley | Wednesday, Jan 30, 2019
Why is there a gap between our understanding of quality care and what patients receive? One reason is because we too often forget the patient and the practitioner whose job is to implement those practices.


Tag(s): Leadership, Quality Improvement, Patient Safety, Engage Patients and Families in Improvement, Equitable Care Delivery, Person- and Family-Centered Care, Engage Front-Line Staff in Improvement
By Birkety Mengistu | Tuesday, Jan 29, 2019
When a clinician created a tool to reduce missed appointments, a movement of quality culture grew at the hospital and around the region.


Tag(s): Quality Improvement, Improvement Capability, Maternal and Child Health, Perinatal Care, Africa
By Drew Martin | Thursday, Jan 24, 2019
How does someone who has avoided talking about race for most of his life learn the value of challenging racism? For IHI's Drew Martin, it was realizing that you can't meaningfully address health equity without confronting one of the major social determinants of health.


Tag(s): Community, Leadership, Equitable Care Delivery, Triple Aim for Populations
By Mary Tinetti | Wednesday, Jan 23, 2019
What does it mean to be "age-friendly?" It means providing safe, high-quality care that lines up with what matters most to an older adult. In the following interview, Mary Tinetti, MD, Chief of Geriatrics at Yale-New Haven Hospital, explains the keys to providing the best care possible for older adults.


Tag(s): Geriatrics, Person- and Family-Centered Care, Patient Safety, Age-Friendly Health Systems, Quality Improvement, Delirium (Acute), Medication Safety, What Matters
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